Eastern Bank
51 Commercial Street, Braintree, MA 02184
Location & Phone number
51 Commercial Street, Braintree, Massachusetts 02184, United States
About the Business
Welcome to Eastern Bank, your trusted partner in financial services, conveniently located at 51 Commercial Street, Braintree, Massachusetts. As a leading provider in banking and finance, we offer a comprehensive range of services designed to meet your personal and business financial needs. Whether you're looking to manage your daily finances through our state-of-the-art ATMs, seeking personalized banking solutions, or needing expert financial advice, our dedicated team is here to help. At Eastern Bank, we pride ourselves on our commitment to customer satisfaction, providing a friendly and professional environment to ensure your banking experience is seamless and secure. Visit us today and discover why we're the preferred choice for financial services in Braintree and beyond.
Photos
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"Everytime I go to this bank i feel I'm being mocked and belittle by the black dude that works their he makes me feel very uncomfortable. He can be slight sarcastic like he an easily get away with disrespecting you in a way no one else notice except you.."
"I recently visited this bank to make a quick deposit and was initially charmed by the Hawaii-themed display table featuring cute sunglasses and leis. Thinking they were for customers, I picked up the sunglasses and lei for my nieces. However, my pleasant experience took a turn when a lady behind the counter confronted me, expressing her displeasure that I had taken items from the display without asking. I must admit that I didn't notice any signage indicating that the items were for display only. In most banks I've visited, items on display are typically available for customers. I profusely apologized for the misunderstanding, but the situation left me feeling embarrassed and uncomfortable. I would suggest that the bank clearly label items on display as "display only" to avoid confusion and prevent customers from unintentionally taking them. It's important for customers to feel welcomed and informed when interacting with the bank's offerings. I hope this feedback helps improve the customer experience for others in the future."
"The Braintree branch used to be great . But the old saying it starts at the top . The branch manager is the worst ! Her lack of professionalism and poor customer service trickle’s down !"
"I have always been given exceptional service here, whether I need something notarized or I was trying to figure my mothers estate out. No matter what the banking transaction, this bank always handles it professionally and efficiently. It is hard to find a good bank that will be there for you when you actually need them, I definitely recommend."
"Never have been laughed at or treated like idiot in the bank before. Guess I should count it as a new experience."
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