Dunkin'

"This location has gotten so bad within the past few months it’s not even funny. They are NEVER open on time and I get out of work at 6am, they are supposed to be open by 5am. & when they are open by 6am and still can’t make sandwiches is just PURE laziness of the workers who open. If the morning shift ain’t for you don’t apply for it. This is a everyday thing. I’ve come to learn to stop at a different location hopefully owned by different owners."

"Horrible service! People don't pay attention there even the manager is in his own world. I had to wait a good two minutes until I was serviced. The girl who makes the coffee there is terrible. She serviced people who came before me and when the cashier asked her about my coffee, she gave her an attitude. I asked for three caremel swl but It's clear that she didn't put three because my iced coffee was not sweet. The only great person is the cashier and of course she looks like me so I'm not surprised."

"This location needs people that speak English I went in for a simple coffee and was served a latte. I was wondering how can a small coffee be 5.00 I asked the lady goes yea knowing she didn’t understand what I was even talking about. I will never go here again it’s always something so sad good service these days so hard to come by."

"Once upon a time, this was the best and friendliest Dunkin' ever, easily 5 stars, and I was so happy to have it near where I live. The people were amazing, the vibe was neighborly, and the coffee was always right. That was in 2023, but sometime around the holidays, corporate decided a change was needed and completely turned over staff (notably putting up new signs discouraging chatting or idling under threat of termination). Now, I've just about had it with this location to the point of giving up coffee. The folks behind the counter are more often rude than not. Simple orders are rarely right, and sometimes they never get made at all. Twice I've received an entirely different drink than what I ordered, and now three times I've arrived for mobile pick-up to find that it was either taken by someone else or never made. This third time, it wasn't particularly busy, but I waited for 20 minutes in-store while staff avoided eye contact. 30 minutes after I'd made my mobile order, I walked out empty-handed. I'm not one to hassle service workers, but I just asked several times if any employee could help me and check on my order (a single medium coffee), and to a one, they all ignored me or flung a hand in my direction. As much as I blame corporate for the change in culture, this interaction was just so unnecessarily demeaning. This was my neighborhood spot once, and I'm never coming back here again."