CARLOS AUTO REPAIR
5 Florence Street, Salem, MA 01970
About the Business
Carlos Auto Repair is a trusted car repair institution located at 5 Florence Street in Salem, Massachusetts. With a team of experienced and skilled technicians, we offer a wide range of services to keep your vehicle running smoothly. From routine maintenance to complex repairs, we are dedicated to providing top-notch service and quality workmanship. Visit us today and experience the difference at Carlos Auto Repair.
Photos
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed
Reviews
"I don't recommend. I took my car there for breaks an a light was told 200$ went to pick it up an was told 1,200. Plugs. My alarm was deactivated, my undercarriage was broken an my headlight wires are hanging underneath my car. They have no consideration when it comes to putting your car back together. When I tried reaching out to the owner he looked at my car walked away an blocked me. He's so unprofessional."
"Carlos is the kindest most helpful man I’ve met in a long time! My daughter and I broke down in Salem on a Friday evening on a road trip from DC and he took my car when know one else would and worked on it all weekend. I can’t say enough good things about Carlos and his team. Highly recommend!"
"A huge thank you to this group of hard-working people. My son and I needed a plug for our tire. Tried many other shops, but none would help us. Randy recommended Carlos who graciously helped us out very late at night. Thank you so much! Your kindness is amazing."
"We are from another state and got a nail in the tire and every place in Salem didn’t want to help us at all and at 9:00 at night, Carlos and his crew welcomed us with open arms, fixed the tire and was gonna charge us nothing for it. Best place and people we ever could have asked for!"
"Needed a new clutch I bought one myself they gave me a price and they agreed to install it. Took a couple days and when I went to get it he jacked up the price by $300 because they did it wrong and had to do over. When I told him that was bogus he said he had the keys and didn’t have to give them to me. When I got the car back, he said he drove it and it was fine but when I left I had to pull over at a gas station, call him, and wait for his guys to come and fill the radiator. The car was over heating because there was NO fluid in it! The radiator cap was also missing. The horn was gone and I needed an alignment. It was a ridiculous mess. I was NOT happy with their services and I will not be doing business with them ever again. Update: soon after I posted this review, someone ripped my gas cover off and put something inside that destroyed my motor. So ironic, one of his guys lives in my building. Horrible ppl"
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