Enterprise Rent-A-Car

"Great supportful and hospitable staff. After being completely screwed over by another rental company, I called Enterprise, on Mass Ave, and they had a car for me within ten minutes, no problem."

"Absolutely THE WORST. Horrible customer service. Our rental was not ready on time, and they rushed it in to cleaning after we got there. They do not take the time to show you the car before you take it, then blame you for damages. DO NOT WORK WITH THEM. The “manager in training” Andrew, argued aggressively about the situation and even attempted to remove his shirt to prove himself. Very unprofessional to say the least. We will NEVER rent a car from them again."

"Very courteous & professional staff throughout! From picking me up and getting me into a vehicle, to an easy and expeditious return when done. Would Highly Recommend!"

"Very happy with my experience at Enterprise. I had made an appointment and was served right away. I wanted a small car, and they gave me a new Hyundai Elan, which was a great ride with lots of safety features. When I returned the car (near closing time), I asked them about taking the bus home and they offered to drive me. Especially appreciated D.J. for going the extra mile (literally!)."

"Andrew provided me with a world class customer experience. I went in to pick up a car after an accident. He called me in the morning to let me know that they had the car ready and would work me to get everything done so I could be on my way. When I arrived he was professional, positive, attentive to make sure I had all the details of the car/rental. I later had to take the rental back because of an issue and even then Andrew was super helpful. I would not hesitate to rent a car at this location in the future for any reason. Erwin was also very helpful both times I went to the location. Please acknowledge the fact excellent customer experience. Abigail also followed up with me after I returned the car to check on my experience. This was really appreciated."