McDonald's
599 Andover Street, Lawrence, MA 01840
Location & Phone number
599 Andover St, Lawrence, MA 01840, United States
About the Business
McDonald's is a popular cafe, food, restaurant, and store located at 599 Andover Street in Lawrence, Massachusetts, United States. Our Terms and Conditions have recently changed, so please review them before placing an order. You can now conveniently order with the Mobile Order & Pay app on iOS or Android and pick it up at the store. Enjoy your food exactly how you like it with our convenient location amenities. Depending on your location, McDelivery is available on various delivery apps. Menu items may vary by location, so check the McDonald's app for availability. You can also register payment cards in the app for easy ordering. Our top priority is the health and safety of our employees and customers, especially during COVID-19. Visit our website or app to find out about our current operating hours and safety measures. McDonald's has been serving quality food since 1954, with favorites like McCafé coffee and delicious burgers. Check our website for the latest deals and order ahead with Mobile Order & Pay for a convenient experience. We look forward to serving you at McDonald's!"
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Reviews
"This is the 3rd time they serve bad food quality.The fries were cold, old, hard and oily, I asked the supervisor if they could please make me new ones since these were passed due, she responded; “ok, park over there.”, only to give me the same fries now overly fried and hot. I asked for her name; she responded not obligated to give me her name, it’s not their policy. I asked for customer service number. She responded doesn’t have phone number. Also the other day I went bought a chicken nugget happy meal for my nephew same thing happened. Meat was old, hard, overcooked and fries were over fried, dry and burnt. I think there’s no quality control at this place. Food control should look into this."
"For years he visited this place but today was different, to begin with the staff of that restaurant spoke so loudly that it was uncomfortable to be in a place listening to people not talking but shouting and the situation that bothered me the most was that a young man who I was obviously going through a drug overdose I was practically on the floor and seeing the staff at that restaurant like nothing was happening broke my heart"
"Place is horrible. First time my sins burger had a hair and the second time, which I should have never gone back, they left the wax paper on my burger."
"Terribly managed. Runs out of food on a daily basis. Even if it's a popular location, even if they are under staffed, that is all the more reason for a manager to order enough food to not run out. Regularly I have waited several minutes in the drive through only to leave because they were out of what I was waiting to order. The other day my girlfriend and I waited 15 minutes to be told that the only thing we ordered, that they still had, was fries. What is it like for the two or three people working thier butts off all day just to have to appologize to customers one after the other?"
"Love there new app it made McDonald’s a lot more desirable. I stoped going for years because it would be a complete waste of money and time. No one wants to pay to have people be rude to them , mess the their order up , and wait forever for their food . With the app you don’t have to speak to nobody you order it yourself . You pull up and get your order quick and easy. Plus there are great deals . The employees must love the app too because they seem a-lot more happier and helpful now. Great customer service and always have a smile."
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