Callahan A/C & Heating Services

"Truly discreditable conduct by Callahan HVAC. This is our first-ever home. Never used/dealt with HVAC or basements before. Used Callahan HVAC to service our HVAC in Nov-2023. Never use our basement so in Dec-2023 when we took our guest on a house tour, we realized that basement was partly flooded. Turns out that the HVAC water condenser pump was not plugged back in by the Callahan technician when he was performing service - and this flooded our basement, rot our wood, and brought mold on wood and carpet. Informed Callahan in December and repeatedly several days and weeks but either got no response or was bumped here and there by Rick Miles, Maggie Callahan and Kate Callahan. Finally in April-2024, Kate Callahan calls me and accuses me of flooding my own basement and blaming it on them. Disgisting behaviour that I am sure they wouldn't want to be on the other end of and yet had the dishonorable act. I got everything fixed thanks to my insurance. But I have never done business with a more unethical and frankly dishonest company as Callahan HVAC is. I have every single call recording and the email chains, so I truly welcome Callahan HVAC to disprove anything I've said above."

"Callahan AC and heating installed my system and responded right away six years later when I had a problem with my AC system. Great installation and great response years later. Great company."

"During current heat wave, I was provided with absolutely great service when my A/C failed. The office staff was very accommodating when I called. The tech, Justin, was an "ace" in solving my problem. He was extremely professional and knowledgeable. He thoroughly checked my system and discovered a wiring issue which he corrected. Callahan and Justin went far beyond great service and I am a very satisfied customer."

"I write this as a service to all consumers. I trusted this company and used them for many years. I was recently taken for over 7K for a repair that was not needed. Please, please, learn from my mistake and always secure second and third opinions. That was my bad for not doing that as I usually do. I had a dying pet and other issues going on. As a woman, I suppose I am a perfect target. Be careful out there. UPDATE 4/20/24: Pump installed by AC Callahan broke and it outside the 1 year warranty. See photos. Highly recommend Girard plumbing. So many folks are aware of this shady company, spread the word."

"Provided baseboard and faucet plumbing services. Job was satisfactory and techs were polite. Had a small mixup with billing and it was promptly resolved and they went above and beyond. Recommended"