Nashoba Valley Inn & Suites

"Wouldn't stay at the place. The owners don't care about the Ayer community . They want to house illegal immigrants , kick out people who are housed there, cause the tax rate to go up for everyone in town, and have no consideration when it comes to the citizens of Ayer. Awful, greedy, and not community oriented. Leave anytime, please."

"Booked this stay about a month ago, with a price of $189 ($159+$30 pet fee) for 1 night. Looking at all the reviews and photos it seemed like a great place! Got there and checked in, with the family lounging in the lobby. I was then charged $219 for the room. The active price online showed $163 ($133+$30 pet fee), but didn't realize this till now after leaving. Got to the room later and it reeked of smoke, with two people who appeared to be long-term residents smoking outside the door. The room was advertised as non-smoking. The room was also gross, with dirt and rocks all over the floor, some bugs flying around, the fire alarm was disconnected, the doors and walls were covered in dirt/scuffs. None of this was acceptable, or at all what we had seen online or in reviews when booking. Talked to the person at the front desk, who had to call the manager and first said no to a refund as we were wanting to leave then. Talked to the manager ourselves who agreed eventually since the room was advertised as non-smoking but reeked of smoke. We got the refund, collected our things, and left. I'm glad they were willing to refund after some fighting it, but it should never have been in that condition or advertised as that to start. We drove away and stayed at a 3 star hotel for $20 more that was 100x cleanlier and was actually non-smoking."

"Traveler Beware! We had to check out after the first night of a two night stay. The room we stayed in smelled horrible. The walls are paper thin. And while it’s clear that they are trying to update the rooms the inn itself is in very dilapidated state. We were on ground level and our room did not have a double lock. My teenage daughter and I felt very unsafe especially with the amount of itinerant people using this motel as extended stay. Lots of garbage outside the rooms and used sheets and towels laying about and people smoking and drinking outside their rooms at all hours of day and night. On top of that, the owners wife told me they would refund me for the second night stay at check out. She said just to have the booking company call them and she would let them know. Of course when they called the owner said no to a refund. I had them call twice and second time got the same runaround. I like to support local business, so carefully read the reviews and looked at pictures both were very misleading to the quality and state of disrepair of this motel. I was charged $341 for this two night stay disaster. I hope this review saves you the expense and trauma we went through!"

"The rooms are better but still the same vibe. The whole family lounges in the lobby the whole day. You would think it's a kids play room,but it's only for they're child. Don't let you child touch anything because they become rude. Very rude!"

"I've been at this motel for over 4 months and the service is great!!! Just in the last few months there has been new management and they are awesome!!! They are always asking if everything is OK and if they can help you. The beds are comfortable and Amy and Brad the housekeepers are always willing and asking if you need anything. The new management are so lucky to have 2 individuals that make sure everything in your room is great. I always see these 2 employees always working on the property and even after hours. Keep up the great work to them and the new management. It gets 5 stars by me and I will be stopping by to stay here more often since everyone is so nice and the rates are fair. Lastly, it's great to have a supermarket next door and a great restaurant just up the street called Tinys."