Advanced Behavioral Health

"Everyone from the front desk to the actual therapists here are outstanding. Quick to respond, caring, understanding. All the things I’d look for in a mental health facility!"

"Shady and Greedy business. I wish I can give them -5 rating. They only want money and will push you to attend more and more sessions and will not help you at all. If you ask them any documentation for work the answer will be you are not with us for years so we can't provide anything. So save your time and money and go somewhere who actually care because these people don't"

"This practice was pretty good….until they weren’t. And then they were awful. There were tons of hurdles just to have my son evaluated. Our society talks about barriers to mental healthcare-this is a big one! If we want folks with mental illness to have a fighting chance then we need to make treatments as accessible and straightforward as possible. As parents, we can advocate for our kids, but how is a young adult with depression or ADHD ever going to be able to have the stamina to jump through all these hoops? When I finally got my son in and treated we were very happy with Dr.Verma and his therapist. We were receiving ongoing care for about a year. My son and our family made tremendous strides so we decided to dial back the therapy due to schedule and budget constraints (yet another barrier-therapy is very expensive) all while continuing to see Dr.Verma on a regular basis. The practice discharged my son without any notice because he stopped seeing the therapist. So even though we had been seen by Dr.Verma only 8 weeks prior, they abandoned him when I called to refill his prescriptions, abruptly discontinuing the medications he had been taking for a year. Apparently they have a policy that you cannot receive medication management unless you are also seeing a therapist for the entire duration of your care. Why hadn’t the dr or front office told us that at our previous visit? Why weren’t we called and told that our son would be discharged even though he had been seen by the dr 8 weeks prior. I understand needing therapy at the beginning of treatment-that was invaluable to us. But the entire duration of treatment? My son had been stable on these meds for a year. Who has money for that? Not to mention the message it sends to their patients-they don’t actually want you to get better and stop needing therapy. More therapy brings in more revenue I guess. Thankfully I was able to get his primary care Dr to write his prescriptions. But what about the patients that don’t have parents to advocate for them, or the voice to stand up for themselves (we are talking about mental illness here) Then they are forced to abruptly stop medication? This is beyond irresponsible and dangerous. This is a suicide or school shooting waiting to happen. Advanced Behavioral Health abandoned my son. I cannot and will not recommend them."

"Very unprofessional, they overbook their therapist and everything is scheduled via text. I couldn't have a solid schedule due to my therapist being part time. About 4 visits in they struggled with scheduling and suggested I go to a different provider. I was discharged before they could find me another one. By far the worst experience I've had."

"They deserve 0 starts. We were never seen at this practice. After a week of waiting for someone to call and schedule therapy for my son I was fed up and called Sheppard Pratt. The receptionist at Sheppard Pratt was able to schedule an appointment that same week. Advanced Behavioral Health is horrible. I called 4 times after submitting a referral. And each call was the same. They were waiting for the director, Amanda Pincho, to set him up with a therapist. Amanda.. I hope you read this. You do not deserve your job. Children desperately need therapy services and you can't even return a phone call."