Smiling Faces Learning Center

"Sadly I thought I was sending my daughter to a good school to get her ready for the next step. But all the changes and weird communication on Sunday nights threw me off. I thought they was "closed" for some repairs in the school. Until I get a letter from the state letting us know they were suspended. The owner never even communicated that to the parents. Until it was time to "reopen". Not to mention they raised their tuition for when they reopen. I don't think that's fair especially when I signed a contract stating a different price. Now you want me to pay extra so you can pay catch up. I had high hopes for this place. But it has let me down."

"If I could give this place ZERO STARS I would. I applied and paid the registration fee for my child to start a month after I registered. I was informed by Ms Erica everything would be set to go. Two weeks before my child was scheduled to start, I got a letter from CCS stating they never got the scholarship information. So I decided to pull up and see what’s going on since no one was answering the phone. Sept 27th I arrived to an empty center thinking they were on a field trip I kept my hopes up. TODAY 10/10/23 I called them again after calling all last week and I arrived to a note saying they’ve been EVICTED!!!! I’m absolutely pissed because I received no call no email not even my voucher paperwork back to find a new place. Absolutely unprofessional unacceptable and DISGUSTING."

"CHECK THE NEWS BEFORE ENROLLING YOUR KIDS HERE! All those 4-5 star reviews were because they were offering tired just got home from a long day parents DONUTS (I KID YOU NOT) DONUTS for favorable reviews, even has staff write many of them to boost ratings. Majority of the staff there are Ghetto and extremely Condescending! They have had multiple complaints filed against them! They’re unorganized, kept changing policies on short notice as well as requiring uniform 1 day advance! ALSO BUT THE MOST IMPORTANT, THEY JUST GOT THEIR LICENSE SUSPENDED BY THE STATE, THAT SHOULD TELL YOU ALL YOU NEED TO KNOW"

"My daughter has been going to this daycare for more than 4 years. I’m sorry the new management has changed everything and not all for the good of the community . It’s unorganized, it’s always new employees, I can’t get ahold of no one in the office and everything keeps changing. The daycare keeps changing their policies, time of operation and one is on the same page. I really miss when the older lady Mrs. Brooks and her daughter ran this daycare. It was well organized and much better. I’m not trying to be mean, I’m being honest. The staff is nice but the communication can be much better. The daycare is clean and new renovated. Let’s just hope the school year is better operated than this past summer"

"staff has been very welcoming to my son he’s 3 and this is his first time attending a daycare facility and the transition has been amazing. Staff communicates very well and friendly. Mr. Julian is exceptional bringing us on board and the continued amazing customer service. Definitely would recommend to friends and family. My son enjoys going to Smiling Faces everyday to see his friends and Ms Nickens :)"