M C Appliances Repair

"I needed my refrigerator fixed last minute and I called around and decided to go with MC Appliance repair. Mike did a great job, he was very helpful and did everything in the same day. I highly recommended!"

"We had two different repairs done... one to the dishwasher and one to the refrigerator. Leo, the technician, arrived within the time frame, showed me the problem, and did the work quickly and efficiently . The repairs were done under warranty from Lowes. We would use MC again."

"Wish I would have looked up this company before wasting my money hiring them. My fridge should be under warranty. Warranty told me I needed to contact this company to have them look at it. I explained to this company I already had someone come out and work on it and I just wanted them to check it out because warranty said this was one of the few "authorized repair companies" The receptionist set up the appointment anyway. When the tech came he said, "oh someone else already worked on this unit so it likely won't be covered by warranty. However I will call and check on it for you and let you know. " That of course never happened and when I called back to ask about this the receptionist told me it's their company policy that when someone else works on the unit they wont. So they didn't even check with warranty and just took my money for nothing, full well knowing they wouldn't work it on after someone else when I explained all that upfront."

"My parents refrigerator broke down. I reported it to whirlpool and they assigned the work to them. The guy came on Friday and confirmed the compressor had gone out and said he would go to get authorization for the repair. I call on Monday and the woman answered. I explained the situation and asked for an update. She said they don’t do those repairs and to talk to whirlpool. I asked if they informed whirlpool. She said they know. I talked to whirlpool the next day and we discover that they didn’t inform whirlpool at all and closed the work ticket as though they completed it. I was incredibly disappointed in the work and business ethics of this company and I would encourage anyone else to steer clear of them."

"Never use this company. Just horrible customer service. Unfortunately Whirlpool/Jennair has MC under contract for some reason -- they shouldn't. I arranged with Jennair for a warranty repair for my gas range. Jennair sends MC the details of the requested repair. I wait ten days for an appointment. In the meantime MC should have ordered the necessary part to repair the oven --THEY NEVER DID. The morning of the appointment MC calls and cancels claiming they don't have the part. Of course they didnt have the part, they never looked at the work order from Jennair until the very morning of the appointment!! Long story short, I now have a repair appointment with a reputable, reliable provider under contract with Jennair."