Roto-Rooter Plumbing & Water Cleanup

"I still have not received my video or pictures from the Excavator, I left Tony several messages, he hasn't responded, they processed my Visa with out my authorization, I did not sign off on the 2nd doc u sign, I called Visa to stop the 2nd payment until I get my pictures and video from the Excavator I received my pictures after a lot of emails and phone calls"

"I called Roto-Rooter to unclog a pipe. Daekwon R. was the persom whom came to unclog the pipe. Daekwon was very professional and courteous. He also unclogged the pupe with ease. The only thing that takes away from the whole experience is the quoted price, it was rather pricey. Other than that, everything was fine."

"Contacted Roto Rooter for a leaky toilet. Technician showed up as guessed it was most likely the wax ring. He quoted $400 dollars to replace that costs $5 from Home Depot. Wait the icing on the cake was when he quoted $1050 to replace the flange. BTW that's about $20. An ENTIRE toilet is only about $100 to buy and takes about 40 mins to install! Very disappointing as to their Ludacris price gauging. Maybe they thought since the homeowners are 2 elderly ppl in their 80s would they would an easy target to rob them of their social security money. SHAME on you trying to scam my parents!!"

"I needed help with water filling up my utility sink and the main cause was a clog in my mainline. I made an appointment online easy and they were at my house same day. It's so nice having a company respond so quickly and give the option for evenings times/weekends."

"On December 19, 2022, my home experienced a major plumbing problem. My basement bathroom flooded, and I had no idea what to do next. I called Roto Rooter and they were able to assist me immediately. The representative was so attentive and scheduled my service right away. Larry Patterson was the technician and professional expert who answered the service call to my home. He was very respectful, personable, professional and knowledgeable; He answered all of my questions and made me understand anything that I was unsure of. He was able to advise me of the best possible action in response to my problem. I was deeply impressed by his intellect and his professionalism. After cleaning out my plumbing and making sure that the problem was resolved, he was able to provide me with the best advice about sewage cleanup and restoration to my basement. He coordinated Cynthia to look over the damage to my basement at a time convenient for me. Cynthia was incredibly professional, and she made me understand my options. She walked me through the whole process of restoration. She was able to schedule everything in the same the day. This was the best experience I've ever had with a plumbing company. The pricing was affordable, and I am very happy with this service. I plan to utilize them for all of my plumbing needs."