The UPS Store

"This is my go-to UPS store. Julia Lim, whose family owns the store is super-friendly, professional and courteous. And she is EXTREMELY knowledgeable and never hesitates to help. The associates at the store, Mira and Kira, are also knowledgeable and friendly, and they help customers with a smile. And the store also provides notary services. This is easily the best UPS store in the area."

"Mira was VERY HELPFUL! I’m so glad that I was in this area today because the help and guidance I received was amazing. This store is a little further away from my local UPS store but it will now be my go-to UPS store. Thank you Mira for your professionalism, upbeat attitude & knowledge on what I needed. (The store was clean & organized too!)"

"Everything was fine and then couple of months ago they hired a new girl. Lady be kind to others, you will fell good. Other than that other representatives are good but because of couple of last bad experiences with the new girl we have started going to other ups stores that accommodate and treat their customers well."

"Awesome. AWESOME service on each and every visit. Fast, professional, knowledgeable and friendly. Unfortunately i don't remember the young lady's name that waited on me Tuesday of this week but she deserves a KUDOS"

"As you can see from my post history, I rarely ever leave reviews - it takes a lot, positively or negatively - for me to comment. I was treated with horrible customer service today (11/9 around 2:00) by the young woman behind the counter. I was returning an expensive pair of headphones and was told by the MFG that all I needed to bring to the UPS store is the label. To be safe, I brought a box I happened to have from a recent Amazon delivery. The box was a bit large, but figured it would be better to bring that than nothing in case I needed it. Turns out, the woman told me that I did need the box. She also said I need to have it taped up next time before I enter the store or I would be charged. Again, the box I did bring was a little large but acceptable for what I needed to ship. I asked if they had some leftover paper I could crumple up to help keep the package inside the box from moving around too much. She said that a SINGLE SHEET of paper is $5. I declined, and said I will find something to help pack it from my car. I was then told that she already scanned my label and that if I leave, it will be cancelled and I would need to have the MFG provide me with a new label. Totally unacceptable… I looked back at some other of these store reviews, and seems like this young woman has been an issue for some time now. She clearly hates her job, which shows through her lack of professionalism and overall demeanor, and yet she’s still there. UPS has to let that one go to avoid further damaging their brand."