Wells Fargo Bank

"To teach my 13 years old daughter how to use a bank life, we went to Wells Fargo to open a minor checking account, but they declined my child's application due to not having a cell phone number. They tried to call back us but my little girl was very disappointed and had a very negative impression of WellsFargo. We went to the Chase branch across the street, they were very nice and professional."

"I am so thankful for this branch! Highly recommend Wellsfargo. Amazing customer service, going above and beyond to make banking super easy and convient. Thanks for making my experience a breathe of fresh air!"

"Have tried several times to talk to a banker about account options. They have canceled appointments after I have shown up for them. And are too busy to set up a new appointment. They say everything can be found online. Obviously if I could find it on line, I would not be wasting my time trying to talk to them again."

"All I needed to do was add a person on my account. It is 2 o'clock on a wensday. There is one customer in the bank this whole time. 3 tellers, 3 wells fargo employees who are sitting at their desks alone talking amongst themselves and a manager in the back somewhere. We sat down like always to wait for someone. Teller ask what we needed and I explained I just needed to add a person to my account. She said ok let me check. Comes back to ask if we have an appointment I replied no. She goes back to which we heard some reply "if they don't have an appointment we can't help them". She then brought out an appointment book that was all just crossed threw in black and stated the next available appointment was not for 2 weeks. We had been in there about 20 mins now with no other customers. This is ridiculous. I would give this place no stars but it doesn't let you."

"ATMS, which are there for a convenience, weren’t convenient at all today. One wouldn’t accept my cash deposit and kept spitting my money back out. Three times in a row. The other ATM wasn’t working at all. I went to the Wells Fargo in Eldersburg and it took my deposit on the first try. These ATMs need some work."