Advance Auto Parts
401 North Frederick Avenue, Gaithersburg, MD 20877
Location & Phone number
401 N Frederick Ave Ste 401, Gaithersburg, MD 20877, United States
About the Business
Advance Auto Parts is a leading car repair and retail store located at 401 North Frederick Avenue in Gaithersburg, Maryland. With a wide range of automotive parts and accessories, as well as expert repair services, Advance Auto Parts is your one-stop shop for all your car maintenance needs. Whether you're looking for replacement parts or want to upgrade your vehicle with the latest accessories, our friendly and knowledgeable staff are here to help. Visit us today and experience the convenience and quality service that Advance Auto Parts is known for.
Photos
Hours open
Monday:
7:30 AM - 9:00 PM
Tuesday:
7:30 AM - 9:00 PM
Wednesday:
7:30 AM - 9:00 PM
Thursday:
7:30 AM - 9:00 PM
Friday:
7:30 AM - 9:00 PM
Saturday:
7:30 AM - 9:00 PM
Sunday:
9:00 AM - 8:00 PM
Reviews
"Exceptional service from TASHA at advance Auto Parts! Her knowledge and expertise made my shopping experience smooth. She went above and beyond to help me find the right parts. Kudos Tasha!"
"Worst experience! Came on Saturday to buy rear pad and REAR ROTORS! Employee gave me rear pads and an INCORRECT ROTORS! came back yesterday to change for the correct ones and the employee who was helping me said “ oh my god! She always do that! “ Then she gave me the correct rotors and she said you have to pay the difference and I was like it wasn’t my fault let me speak to your manager. She said okay general manager is here. Then General Manager came with a terrible attitude! I explain to her what happened and she said okay you need to paid the difference and I said no because it wasn’t my fault and the she said okay so and going to give you your money back! worst experience Worst customer service! Worst general manager! Need to speak with district manager!"
"Highly appreciate a gentleman called Victor Carrington whose knowledge and patience impressed me a lot! I definitely will refer him and this great store to my friends. Thanks again for his service!"
"Exceptional customer service. Especially Rodrigo; worked on my corroded stuck battery for over 30 mins to help with new battery install. Definitely went above and beyond normal service."
"They ordered a part for me and said it would be in the following day. They charge me in advance for this. The part did not come in the following day. They said that they would call me when the part came in. I asked for an ETA. They would not give me an ETA. So I asked them to refund my money. They said that they would not. So I called another store of theirs and they told me that the money could not be refunded. Even though I had a receipt. And the part that I was looking for has never been in stock. So they lied to me about that and they would never return my money for the part. And I called corporate headquarters and got nothing but answering machine and endless referrals to other departments from their answering machine. A total waste of time and money. Do yourself a favor and shop elsewhere. I found the part in stock at AutoZone the same day. Try them instead. Good customer service and friendly as well as knowledgeable."
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