East Coast Plumbing, Heating & Air

"We had an extreme situation at our home Friday with well pump and our property was under water. Called a few agencies but were told they couldn't get to us till early week. My husband called East Coast and their technician was to us within 2 hours. John Machun(I'm sure I s/p) accessed the issue... gave us his expert analysis and explained thoroughly on what had to done. He wrote up the proposal and reviewed all items and costs. We did opt for the membership plan which saved us hundreds of dollars. Monday morning John and Colin showed up and went to work immediately keeping us informed through the entire process. After installation John came in our home to make sure the installation was successful while Colin cleaned the site. These young men were fantastic to work with. So professional, knowledgeable but most importantly kind and helpful. I highly recommend East Coast!"

"We have received several services from East Coast Plumbing and Heating and all of the technicians have been so pleasant and courteous. We had our heating system replaced and they also designed and built our new deck. We recently had a leak under the house and the technician arrived on the same day and fixed the problem. So glad we found this company!"

"I had an emergency with my toilet and shower flooding over the weekend. I wanted the issue resolved immediately and saw that they provide 24/7 services. Not only did Andrew arrive earlier than expected, but was thorough, polite, and courteous. The issue was resolved and additional information and suggestions were provided for future services. Great customer service, diligent, and knowledgeable. Highly recommended."

"I can’t begin to thank the guys at East Coast Plumbing enough! I bumped into the owner at my job and inquired about service and within the hour he had the office call to schedule a home visit for consultation. I got a call in the morning informing me the technician was on his way. Jesse arrived at my house and was beyond friendly and very knowledgeable about what needed to be done. He quickly provided me with an estimate and I asked if this could be taken care of the same day, he called the office to make sure he had room on the schedule and he got me taken care of in no time! Thanks so much for providing a great experience and you have great employees! - Josh Clutter"

"Our water pressure had gotten low and the well pump ran longer than it should have and was loud. My husband checked the tank under the house and saw that the fixtures to the tank were rusting and there was a small drip. We contacted East Coast Plumbing and they were out the “same day” to assess the situation. We needed to have the tank with bladder, fixtures, wiring, etc replaced. We were not surprised as the tank was 21 years old. The tech John T and his co-worker were both very polite, professional and knowledgeable. Before entering our home they both slipped on shoe covers. They spent a few hours doing the assessment and writing up many (12 plus) estimates. Yes, they do multiple estimates to give you the consumer options that will fit into your budget. I stress there was NO pressure from these gentlemen. Their pricing is reasonable. They came back a few days later to perform the work. They spent about 4 to 4 ½ hours in total, which they told us up front. They allowed us to see the new and the old equipment. We were very satisfied with their work and would definitely recommend this company. C & K. Seamone Milton, DE"