Furniture collection in Manchester

“I visited furniture by Lauren last year looking for a new La-z-boy settee and chair and found exactly what i wanted after many months looking online and in stores. Lauren was very helpful, informative and patient and gave me a really good deal on the furniture. Gavin and James delivered and assembled the furniture and even took my old settee away as well. Everyone was really friendly and helpful from start to finish. I would definitely recommend them to anyone, thanks again.”

“Thank you for our new boardroom chairs they are fantastic! Look great and excellent quality. Excellent friendly customer service too from Vijay and the delivery/fitting guys”

“Amazing customer service, nearly spent a fortune on something that would take ages to come. They spotted the mistake and then refunded the money straight away. Then all the new stuff arrived days later and it’s perfect!! Thank you guys. Aaron”

“Popped in today for a chair, and came out with a desk as well. Great personable service. They couldn't have done more to be helpful. Great selection of chairs that you can try out before you buy (very hard to find places that can do this), and great prices too.”

“Super quick delivery, came in 3 days . Amazing really cozy and good size for my flat. The material is nice and soft highly recommended.”

“I bought something from these guys and there was an issue with delivery - it didn’t arrive and I needed it urgently. They were so great at dealing with the problem - sending a replacement before it was confirmed missing by the courier just so I didn’t have to wait too long. Replacement arrived promptly and was just what I expected. Great service. Thanks!”

“Absolutley fantastic here!! Great products and fantastic prices. Very friendly staff and if you have any problems they are quick and eager to fix them :) 10/10 would shop here again”

“Sue was very helpful in store today. She helped us to organise a visit to measure up to enable us to get a quote for new fitted wardrobes.”

“I'm really glad I found this place, always my go to when I need any timber or other building materials. The delivery was great, I got a heads up call as it was ready early and the lad was super nice helping me stash it all in the garage. Top job!”

“Amazing prices for such quality furniture. Bought beds and sofas. Staff and guys who delivered were so friendly and helpful! Would definitely recommend paying a visit! Thank you for such service.”

“Fantastic service all round. if you don't want to wait a minimum 3 months for a new sofa then this is the place to go. The showroom is stocked with a wide variety of sofas for the picking. Once you decide which one to buy they wrap it off the shop floor straight away and sort out a delivery date quickly and delivery is free too. They are competitively priced but bare in mind these are ex-display/returns/slight defects but looked new to me. The delivery was great too. The driver texted me 3hrs before and called 30mins before arrival. Well deserved 5*. Highly recommended and will definitely buy again.”

“Nice furniture, reasonably priced”

“Absolutely brilliant service today by Rebecca A. Will definitely go back”

“David from BoConcept Manchester was our designer, it is our honour to have him designing our living room. We received all our furniture at once, and the delivery man was brilliant at updating ur and communicating with us. They have also installed everything for us and placed everything to where it should be. Products are in extremely good quality! Super happy with our purchase.”

“Bought some items online. Really pleased with the pieces and with the service. Will definitely use again. Look forward to visiting one of the shops when I'm on my travels.”

“Lovely little place. Cant wait to go back and buy more goodies.”

“My mum was a patient on end of life, the care and support that the staff gave not just my mum but us as a family was amazing. It is am amazing place and we were very blessed that we were able to spend my mums final days in such a beautiful place.”

“We ended up in furniture village by chance one day when we were looking around different shops for furniture for our new home and I’m so, so glad we did. I do have to say that the majority of downstairs items weren’t our style, but upstairs we found so much we absolutely loved - so don’t be put off by what’s visible from the outside, it’s definitely worth going in to have a look around. On our first visit we saw a beautiful ercol sofa on display upstairs and then made our way over to the beds section where Laura came over and introduced herself to us. I’m not even exaggerating when i say, i never knew somebody could know so much about furniture, beds, brands and the business she’s working for. We spent around an hour with Laura looking at frames, material, trying different mattresses and pillows. She was super informative without being pushy and although she knew we weren’t ready to purchase there and then, she still spent just as much time with us as she would have would we have been paying customers, ensuring we had all the information we needed for when we were ready to make a decision. And because of this we knew we wouldn’t go to anybody else when the time came to buy. We left with loads of information, a hot chocolate i believe, and having found the bed, mattress and potentially sofa that we would like. A good few weeks later we saw there was a sale on at Furniture Village so decided to go in, have a look at prices and potentially go ahead with the order. Of course we only wanted to deal with Laura cause of how amazing her customer service was the last time we were in, so we caught her attention and patiently waited for her to finish with her customers. So first we went through the bed frame and mattress we wanted, Laura remembered from the previous appointment the ones we loved and we confirmed that we would like to go ahead with those options. Once the bed options were all confirmed we started to enquire about the sofa we loved, our timing was impeccable as it was only the evening prior to us going in again that they had received an email for the display sofa to go on sale - Laura agreed a price with the other managers which was absolutely amazing for us as buying and furnishing a house isn’t cheap so every little helps. You could tell the staff take great care of the furniture as the sofa looked good as new. We also enquired about the upcoming Black Friday sale and Laura reassured us that the prices are unlikely to go any lower, but should that happen they will price match themselves which was exactly what happened with the Tempur mattress we ordered. Because we chose the finance offer, it was a good few weeks before going in to set up the finance contract as we didn’t want our furniture delivered to a building site… during this time Laura has been so easy to communicate with, there have been multiple times when i have added other items to the order, or enquired about other display items from stores all over which she has organised for me no bother. I’ve honestly never received such good customer service, hence the essay of a review because this amazing lady really needs to be recognised for all her hard work. I went from going into furniture village by chance to furnishing the majority of our home from there, all of which was organised and accommodated by Laura.”

“I was with the sales advisor, Alicia. I have to give her great credit for being patient with us. We were very demanding and had a specific set of sofas that we were looking for. We tested everyone for a good 2 hours but she patiently waited and helped us to get the right sofa for us. Couldn't have asked for better.”

“First time ordering with shawcross, i would definitely order from them again. Great customer service. Great delivery guys, absolutely love my Table and chairs.”

“Ordered ottoman bed with headboard last weekend..was delivered following weekend, and installed for free, and within time slot provided..5 star service ( with a smile!) Affordable prices and good quality too. Would definitely return and recommend to family & friends. Great doing business. Thank you!!”

“A very good firm to deal with. Quality of their items are excellent and we could not fault there service. My sister and I have purchased a made to order 3 and a 2 seater settee and TV cabinet, coffee table and a nest of tables all are good quality and very reasonably priced.”

“Absolutely love our new custom made bed! Forget the high street brands! Plush global quality of product and service is second to none! Ordered our bed ready within two weeks!! Cannot recommend plush global enough! Get yourself down there and have a look for yourself!!!”

“Love this place, beautiful items for the home, great prices, lovely staff , delivery guys very helpful.”

“After visiting the store back in Ocotber and seeing the beautiful furniture and speaking to Ian and the lovely staff I fell in love with an amazing dinner table and chairs. But wasnt ready to purchase it, saw same table in housing units alot dearer and the service no way as personal. Rang the store in Feb and ordered the table and chairs over the phone, nothing was to much trouble. excellent service and was delivered when promised 3 weeks later. !!! Yes 3 weeks. ( Not the 4 months housing units said ) delivered , built and rubbish taken. Cannot fault them. Highly recommend . Great products and great service. It definitely pays to buy local. !!!!”

“Friendly staff, very helpful.”

“Went to buy things with are daughter for are First grandchild. Laura helped us navigate through the enormous amount of baby things. She couldn't have been more helpful and patient, and made the experience wonderful. Thank you so much Laura”

“What a great place ,some really unique pieces, from brass ,to pictures to clothing to lamps you name it they have it could spend hours looking. Nice furniture shop upstairs also.”

“Quality furniture and electronics at very affordable price”

“First class kitchen and furniture company”