San Carlo

"Word of advice, form your own opinion. We would normally book to go in the exec lounge but it was fully booked. I had read reviews on San Carlos in terminal 2 and was seriously put off at first. However we decided to join the queue9 and give it a go. Yes we had to queue up, probably about 5 tables of people in front of us, but the que moved quickly. We was greeted by a lovely male member of staff who showed us to our table, and then soon greeted by our waiter, who was equally as lovely and pleasant. We ordered coffee, beer and a prosecco, and then ordered 1 eggs benadict and 1 scrambled egg on toast with a side of sausages. The food was served within about 10 minutes, it was well presented and hot. Absolutely nothing springs to mind that I could say was a let down. Yes it was busy, but its a popular restaurant, which looks appealing to sit, eat and drink in while waiting for your flight, so you've got to expect it to be busy. I'd be more worried about eating at San Carlos if it was empty! Thankfully I choose to ignore the negative comments and give it ago. Our bill came to £55 for the food as noted above, 1 coffee, 2 glasses of prosecco and 2 pints of corona."

"1st time visited here, arrived very friendly guy on front of house seating peopl. Once seated took abit longer to get servedd, this is table service Abit mixed on my review as service was ok, food ok. But tried over charge added 2 table together. Once brought up did advise oh yes thats 2 tables Then rectified my bill nearlly £50 less Just something to check but overall ok. Been san carlos in other areas and service is much better"

"A lovely restaurant with a relaxing atmosphere and nice ambient music. I ordered porridge and black coffee, which came in at £8.30 — A price I thought was very reasonable. The waitresses were lovely, and the service was quick. I also did not feel rushed to finish my meal. The airport was quiet when I visited though, which may have helped :)"

"Food was lovely, and it is reasonably priced. However the staff really need to up their customer service skills. We arrived and it was extremely quiet, no queue to get in and tables mostly empty. There was no ‘please wait to be seated’ sign at the entrance, so we just walked in, to be told quite firmly by a member of staff at the bar that we needed to wait at the entrance to be seated. How were we supposed to know that when we’ve never been here before and there was no sign? So we queued, initially we only wanted some drinks, we got told by another member of staff, again rather rudely, that they can’t let us in if we weren’t ordering food, which we found weird as there were bar stools at the bar, so that didn’t make sense? So we came back later when we were hungry. Thankfully, the staff member that greeted us then was lovely. However it was clear to us whilst we were inside that the staff seem to be quite disorganised as well. Overall the restaurant is great in terms of food and the decor in the place is really pretty, but unfortunately the staff just ruined it for us. They need to be more professional, especially when it comes to how they speak to customers."