University Medical Center New Orleans Emergency Room

"I got food poisoning from a raw bar while visiting New Orleans and after puking up everything I ate for a day I went here to find some relief. I was so sick I didn't look at the reviews and went to the closest emergency department. They took me to triage relatively quickly then let had me wait in a freezing cold, waiting area with dirty and uncomfortable chairs while I vomited for a couple of hours before overhearing another patient call someone to pick them up because they weren't going to be able to help them that night. I asked the registration desk if they really would take all night to help patients and was told anything that isn't considered trauma would be less than 100 years since they're primarily a trauma center. So I just left and take some antibiotics I had in my suitcase at the hotel. And woke up feeling a bit better. I've currently been on hold with this hospital for 20 minutes. And was only able to be placed on hold by calling a different department and being transfers as they don't accept phone calls in the ER."

"The worst ER in Earth. They call for registration immediately. Right after that counts how many hours or days you going be waiting in the ER before seeing a Doctor. I wish saw the reviews before going in. Peace of advice stay a way and go some where else."

"Was brought down from the clinic upstairs for an MRI ans steriods through an IV. We got here at 4pm yesterday. It is now 8:30 the next morning and we have yet to even be seen. This is beyond ridiculous."

"Worst ER experience of my life. I wish I would've seen the reviews before coming but I was more concerned with my actual health. I've been waiting for 7+ hours and still haven't been seen. Go to a different hospital."

"Your body may heal on its own by the time you're seen. I brought my 11 month-old daughter after she slipped and hit her the side of her head on the tile floor while trying to take steps. A swelling formed, as expected, but it seemed irregular. It was waterbed soft as if fluid, the result of a bleed maybe, was accumulating. We went first to an urgent care who wouldn't see her knowing they had inadequate resources, and said there was a real chance of it being a brain bleed. Rush to the trauma center. I should have taken heed when a woman waiting to get out of the parking lot leaned out of her car window and yelled to the car ahead, "If you don't know how to put your ticket in to raise the gate, please back up and let me through - I HAVE SOMEONE BLEEDING OUT IN MY CAR AND I HAVE TO GET THEM TO A HOSPITAL!!" While in the hospital lot. About 50 feet from the ER glass door entrance. Check in didn't take quite long. We were told she was put in "priority" status. It was the last good thing that happened. Three hours later, while my little girl could be getting worse, nothing. If we all died in our seats no one would know until they smelled us. Everyone around me had been there a minimum of five hours and looked at me like we just got there. I did not see one person get called to begin receiving treatment. Everyone was triaged and then life stopped. I couldn't take any more chances with her head trauma so we bolted over to Ochsner. Received a bed in 20 minutes. The difference was breathtaking. They moved like they actually knew my little girl had an injury that could be getting worse by the second. If you don't enter the UMC facility in an ambulance, good luck. Please be reminded the first thing I saw at UMC was a person trying to escape the grounds to save a person bleeding out from a wound by taking them to another hospital."