Holiday Inn Express & Suites Opelousas, an IHG Hotel

"We did not intend to stay here but a storm prevented us from driving further. I usually like holiday inn express but this building must be older and they just remodeled it. When we entered the room at 8. I received a text message asking how I liked the room which felt dated and for $160 I definitely would have expected nicer. There was hair on the carpet from a dog maybe and there was a k cup left in the coffee machine. I appreciated the text and they were responsive about the coffee machine being used but that wasn’t a priority for me. I put my kids aged 4,2, 7 months in bed with their snacks and got cartoons going- we started noticing phone calls to the room phone. I never could get the phone to answer. Shortly after my mom arrived with pizza- my kids ate pizza while in bed. This is relevant as after I showered we had a knock on the door by a hotel staff giving a winded speech about sound complaints from the room below us. My mom stated that we were trying to get my kids asleep but what’s wild is that they weren’t doing anything. We had cartoons on and they were talking. My two year old was the only one out of bed at all during this time frame and he’s less than 30 pounds. So it must have been me walking around!! The floor was creaky and uneven so possible I suppose. I write this at 3:30am as I’m listening to someone have sex in the building. I hope they get a knock on their door. My kids talking warranted a policy conversation please know I don’t want to hear their activities either. Not kid friendly. Not family oriented. Which I hate as I was looking at IHG for our next Disney venture but that’s not happening after this. The photo is of my kids in bed while being called about noise."

"This location is the absolute best. Staff was amazing. The room was spacious, had a desk and a whole coffee/ microwave bar. I was in love!!! The indoor pool was so relaxing. Best hotel stay in a long time. I will definitely go back. Worth every penny"

"They tried to charge my card without my consent accused of a party. Because i brought a trash bag to throw away my trash cause the cans are too small. House keeper need to do there job room was not scrubed there was mold in the bathroom. And there was mold in drink area by the breakfast. Beds are comfortable only thing good. The pool ac vents needs cleaning i got sick cause of the dust in pool room."

"This hotel was very clean and beds were comfortable. Check in was fast and easy and all of the night and morning staff were very pleasant. Breakfast when we ate at 6:30 was hot and fresh. The parking lot was safe and secure and well lit. We felt very safe the whole stay. Will stay here again when passing thru."

"Beds were really comfortable. Checking in was easy and the gentleman that checked us in was super friendly. We stayed 2 days and the only thing that could have made our stay better was breakast could have have different options from day to the next. The location was great being right off the freeway and it seemed to be a safe area (which is something I always look for). I will definitely stay here again the next time I visit the area."