American Can Apartments

"I love living here. Everyone is sweet and helpful. I feel safe, as a single woman. Anytime there is a problem, they fix it no problem. The gym is sweet. The people living here are sweet. Overall, it is a total vibe and even though it is expensive, I take it to be worth it."

"Do not rent unit 5248! We finally escaped after 1.5 years. After months with the renters insurance company, we were finally given the maximum payout to replace all of our items damaged by cigarette smoke. Yes, your neighbors are allowed to smoke in their apartments and nothing will be done about it. Beautiful unit that was ruined by smoke. I will commend the new management company. The previous company, Audubon was a disaster! The property manager, Ashley was unresponsive, condescending, and unprofessional. Her initial remedy to our smoke complaint was sending us two carbon filter sacs that are designed to go in shoes lol. My car was vandalized 2x when parked on Cortez (4 windows and sunroof smashed), so be prepared to pay for garage parking. The fitness center is alright. Broken water fountains and no cleaning wipes but most of the machines worked fine. Pool is amazing but be prepared to be surrounded by non-residents who enter the complex through the myriad of unsecured entrances. Packages get stolen often. Amazon will come and dump a hundred boxes and it’s your job to sort through them. P.S. you’re charged a fee for Luxor, their package system that can’t handle the amount of mail the complex receives. Don’t lock your bike up in the garage. One bike stolen, the other vandalized. Again, a product of unsecured entrances and zero enforcement of solicitors. Dog feces throughout the complex. Be prepared to get in the elevator and be welcomed by a puddle of dog piss. The stairwells are filthy and also ridden with piss, urine, cobwebs, and dirt. The hallways smells like garbage most days, especially on the weekends. Location is unbeatable. Walking distance to the bayou, 2 grocery stores, and many restaurants. You’re also directly off the Greenway. All in all, it was a beautiful unit that had so much potential that’s missed due to cutting corners and trying to save money. Typical month expenses for unit 5248: -rent $3100 -water $80 -electricity: $159 -garage parking: $125 -insurance: $20"

"It’s really unprofessional not being able to get in touch with anyone in the leasing office durning the business hours . Also I’m coming from another state to look at a unit and at a scheduled appointment time 2pm and no one’s available or around to show me around . I waited an hour and no one was in the office nor had anyone called. It’s almost 4pm and nothing yet … Its really a slap in the face when you have a potential resident looking for place to live no one’s available to be contacted for assistance. Especially when an appointment was made , plus receive a notification about your appointment two hours in advance."

"My partner and I have been here for almost one year, and we love it! The staff (management, maintenance) are very friendly and accommodating, and are very receptive to requests and concerns. Our apartment is spacious, clean, modern, and comfortable. Pool is nice, as is gym. People who live here are kind. We feel safe here. Location is great, good walkability and drivable to every where in the city (never more than 15 minutes). Locker system for packages works well. Pet friendly! No need to purchase parking, there are always spaces available outside the main gate. Maintenance fixes things quickly, haven’t had too many requests we’ve had to make. Great place to live all around!"

"Everything about this place is a facade. Nice on the outside, but real trash on the inside. Their "Cutting Edge Fitness Center", aka gym, has equipment that has been broken for over TWO years! (Get someone in there to repair the equipment before someone gets hurt!) There is no real security. People who don't live there sneak in to use the swimming pool. Stray cats all over the place. Trash overflows the dumpsters. I could go on and on. The bottom line is this: American Can better get their act together before LUMINA takes its tenants. Edit: Thanks for your response, American Can. You value my concerns and would like to discuss in further detail. There's nothing to discuss. Do. Your. Job."