Gerber Collision & Glass
4047 South Carrollton Avenue, New Orleans, LA 70119
Location & Phone number
4047 S Carrollton Ave, New Orleans, LA 70119, United States
About the Business
Gerber Collision & Glass is a trusted car repair institution located at 4047 South Carrollton Avenue in New Orleans, Louisiana. With a commitment to providing top-quality services, they specialize in collision repair and glass replacement for vehicles of all makes and models. Their experienced technicians are dedicated to ensuring your vehicle is restored to its pre-accident condition, using the latest technology and techniques in the industry. Whether you need dent repair, paint touch-ups, or windshield replacement, Gerber Collision & Glass is the go-to destination for all your automotive repair needs. Trust in their expertise and excellent customer service to get your vehicle back on the road looking and functioning like new.
Photos
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I dropped my car off to get a quote. Next day I get the quote that was much higher than expected (they already started repairs) is it normal to start repairs before you give estimate. They are crooks!!! They charged over 6500 and caused multiple issues that weren’t there before. They somehow managed to bust my radiator then denied it. I literally had to get my car towed lol. Now I have it back and I noticed the window on the door they “repaired” won’t roll up or down without making a horrible cracking sound. Called to complain and the manager was in a “meeting”. I just want the job done Correctly.. is that really so much to ask. These people would rather make little sissy excuses than admit when they mess up. They suck, and you would be better off taking your car elsewhere I promise."
"We took our 2017 Volvo XC90 in after it was hit while parked outside my home. I took my car in, and their work was terrible... they didn't catch that the steering wheel and tires were totally misaligned; they never replaced one of the rear red reflector; afterward, the sensors were all out of whack (the dealer said Gerber did not wire the sensors in correctly); and, they didn't catch the leaking rear evaporator for the a/c... I know this would have taken more time to inspect the car to find these things, but I thought that was part of the process... still, I would not recommend Gerber Collision."
"Got my windshield replaced and I'm very disappointed with the installation. The rain moulding is wavy and uneven. When I called to schedule for it to be looked at, the guy who came was rude to me and talked to me like I'm an idiot. For $300, a new windshield should look properly seated. Even if I'm wrong, don't talk down to me or dismiss my concerns. Please send your technicians to some classes to learn basic customer service and communication skills."
"Awesome spot. The first body shop I’ve ever called that you can always reach a person instead of voicemail where no one will call you back. Damon helped me and was straight up with me on everything. I had no feelings like I was talking to someone trying to rip me off. They send you texts/ call about timeline updates which was very helpful!"
"This group of people (office and shop) are AWESOME!!!! I was back in my car in no time. A New Orleans Pothole tried to swallow me and my car. Thank you Gerber Collision for fantastic work and customer service."
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