Capital One Bank

"This branch basically steals your money and expect you to be ok with it because it's "human error" according to their manager Miguel. Treat you like just another number instead of a valued customer! Closed my accounts! I do not recommend Capital One at all! Especially this location! Untrustworthy and nonchalant about money being taken from your account and mistakenly given to another customer, supposedly!"

"I've been to about 20 branches in my lifetime. This branch is the worst I've ever dealt with. The manager is poorly trained and has terrible people skills. The staff that have been there for a decade are not helpful and have poor customer service skills. I can't say it enough...avoid this branch if you are use to a bank that tends to your needs. In my opinion they should close this branch down."

"You owe me 6k. Your workers are incompetent and the atms are untrustworthy ad well. Stealing from your customer is absolutely unacceptable. That being said if someone robs a capital one we all will understand."

"Normally very nice branch. I always get in and out fast whether it’s the drive thru or the lobby and they’re pretty good at fixing any issues that pop up for me. I have a savings, checking and credit card with them and all have been pleasant experiences. I’ve had one off-putting visit but I chalk that up to the staff member I happened to be working with. I was handling some business inside with the teller and asked I her if I could withdraw some cash while I was speaking to her and she literally looked at me like I was stupid and said “there’s an ATM outside”. I looked at her and said “but you could do it right here and now for me” and she then rolled her eyes and said “Fine. What you wanna get out?”. I didn’t appreciate her attitude and when I mentioned it to another employee as I was leaving, they apologized and said “I’m sorry you had bad time with her. You’re not the first person. Please lemme know if I can help instead” If the employees are willing to say this about their coworkers and other customers have complained, then why is this woman still working there?! It’s bad for morale and bad for business. I know plenty of folks who would love to work for an established company like capital one and would have a pleasant attitude"

"Went in to put $ in my sons acct. They wouldn't accept without his acct #. All other banks/credit unions I have done this with, no problem where I provided date of birth and address.. I had a text where he said his bank was Capital One. So why is it a privacy issue??? I remember why we stopped doing business with them years ago. These people can't make decisions for themselves. Least customer friendly bank I ever dealt with."