Sports Direct

"Unhelpful customer service! We have been waiting so long to get a shoes, Manager should take serious action about it…"

"Second time I’ve been in this store and the short black guy that’s at the door is real rude.I Ask him for help and he points where to go I had to ask him for assistance. He came downstairs with an attitude, like I must not ask him to help me as he works there. I believe he don’t like his own people. He don’t even like working in Tottenham. I’ve heard him put the area down when sports direct first opened , So I left and went to JD sports again same guy with no energy to help me. I won’t be in a rush to go there again. If it happens again il take his photo and post it here. The help he offered was a “don’t care “ so I told him it’s ok and he went to stand at the door again. He’s a black man in a black area hating on black peoples"

"TRICKED ON PRICE, REFUSED RETURN, REFUSED PURCHASE OF ITEM -an average day at Sports Direct on Tottenham High Road. (30 MINUTES WASTED!) Manager on duty on 21/09/2021 was the most unprofessional retail worker I have ever met. I was purchsing an England shirt, which was discounted to £9.99, went to pay, it came out at £12.99. I informed the worker, that I want my £3, who then called the manager. He came over and told me that I have to wait if I want my money back. No please, no sorry (an average day at this shop apparently). As I walked away from the tills to sit down, he confronted me, telling me: don't walk away, you have to tell me what you want, he handed me the shirt and told me to wait. I waited 10 minutes, they tried to refund me again - nothing. Another 10 minutes went by - nothing. I went up to the till and he was called over again, he said he would return me the money, but to my surprise he was returning the full sum - £10 all in coins! I told him I want the shirt and he REFUSED TO SELL it to me! He then refused to give me a £10 note all because he wanted to avoid a discrepancy. He wouldn't sell me the shirt for the same reason. (Which he obviously didn't explain) All in all, they made a mistake on the price - no apology, when it came to returning the money - were incredibly rude and finally refused to return to me the original money I paid with as well as sell the item I wanted to purchase, WASTING 30 MINUTES of my time! Incredible, absolutely incredible. In all my years I have never seen appauling service like this! I would give a 0 if I could."

"Friendly staff. Always happy to help you. I wanted to buy shoes size 3 , but they did not have any in stock so one of the stuff suggested he can order online for me . Wish they have more variety selection of clothes and colours (not only gray or black )"