Pandora Bromley

"I was in the Bromley store this afternoon and waited for about 15 minutes for “ express checkout” for click and collect. And that was after I spoke to someone and also told them I wanted to purchase another item as well . A different member of staff came to help once I received my order and I then asked I wanted to purchase something else and was told to join the queue that was out the door.!! If I had gone in the original queue I would have been at the front of the normal queue by the time a member of staff came. I was told I could have collected and ordered together. Even the manager Stettana was unhelpful.This was unacceptable customer service. Absolutely disgusting"

"I have visited this store several times and found the staff to be unfriendly and unapproachable. Most recently I felt embarrassed and uncomfortable, I asked two staff members for help and was told to ask another member of staff at the till.(two staff one of which was serving) One smiled at me as if she was going to assist stood hand on hip, without actually doing anything and said I had to queue loud enough for the manager to then said I will serve you. I walked out. I have worked in retail management for over 25 years and would never be so unprofessional and rude to a customer. I did ring the store manager to complain and asked to return, but I would not go back. Like they were doing me a favour, really! Customers have a choice of where they shop, the concept of business is service. Obviously not at this store. Ps I have visited other stores and felt satisfied with the service just not Bromley, totally wrong attitude."

"Girls in there are fantastic as usual great service very helpfull wouldn't go any where else"

"The product is spot on. The quality of the jewelry is high. You can build your bracket by adding charms at each vist. Creating a piece of jewelry that increases in value. I have only giving 3 stars because, this store has some of the longest ques still, which is understandable, but makes what should be an enjoyable. experience, a chore. It's best to check what you want out online first. Order if you can. If not know what you want, to speed up the process while in store."

"Good place just jewellery needs to be properly put together when u buy a bracelet and some charms they should give you help tho"