Marshall Ford

"Wonderful experience purchasing my brand new 2024 Expedition Max SSV from Marshall Ford yesterday! My sincere thanks to Shiloh Engle, Andrew Courter, and Mike Tramel for making the transaction from 4 States away seamless and smooth. Keep up the great work, love the truck so far!"

"Stopped in for a tire replacement while traveling. They destroyed the wheel on my brand new F350 and then when I got home I found out after going to my local Ford dealership that they also destroyed the inside of the brand new tire that I purchased from them. It wasn’t safe and I shouldn’t have been driving with the tire in that condition so I had to replace the tire again. I’m hoping I will have all the damaged covered by Marshall Ford. I will update this post with their response soon **Update - Service manager has agreed to pay for all damage. I was glad they made it right**"

"Our son being a first time buyer was treated with great respect and was approved within 30 minutes. Mark was a great salesman and I think our family found the dealership they will be dealing with. Worth the 2 hour drive."

"It's a real nice and friendly atmosphere. They made me feel at home and answered all of my questions. They went above and beyond of what I needed done to the vehicle I just purchased. They will definitely be getting more business from me in the future. I would recommend this dealership to anyone."

"I drove up there (2.5 hours) October 1st last year (2022) to test drive a 3/4 ton red Super Duty 4x4 with less than 30k miles. They wanted around $60K for it which is close to the cost of a new truck. I tried to talk them down some and would have given $53-54K at the time. They wouldn't budge on the sale price saying that they'd get that price for it and that there wasn't any more trucks in the country at the time. I got the lunatic look when I talked about a $50k offer to start off by the sales manager and then blown off as he walked away. I left and made it a nice day off for me and my wife visiting the local state park at Butler which was very nice. I just got an email from them (out of the blue) and looked at their inventory and they still have that SAME truck 11 months later only with 36K+ miles now. Priced at $56-57K today. I gave three stars because there was nothing lost but gas and time and nothing gained except for the test drive. I bought the same truck in F350 brand new for $63K on the road this past February from a different dealer. We just couldn't come to any meeting of the minds there and the way that manager turned his back on me I probably wouldn't go back. The kid salesman was nice enough and let me do the test drive which allowed me to decide I wanted the 7.3 gasser rather than the diesel when I did buy one. My new truck is pictured below and it has taken us to Arizona/Colorado and back and to Mississippi and back as well this year. Good truck."