Family Express

"I paid at the pump, but I didn't get any gas. $61 was taken out of my account and the females working were very rude about it and wouldn't authorize another pump for me."

"This is the closest location to my job. I usually stop by in the morning b4 work, around 9:50am or so, to get breakfast, donuts, or a hot chocolate. About 75% of the time I go, their hot chocolate machine either needs to be refilled or it's not working. And when it does work, it only fills the cup about 70% thru. It doesn't even fill it all the way to the top. And this is a medium cup guys not a large one. They almost never have any breakfast sandwiches at that time. What they do have instead are slices of pizza. Seriously guys, pizza b4 10am in the morning? Disgusting. This morning, I go to get a hot chocolate, machine wasn't working. They refilled the hot chocolate cartridge, I tried it again, and it still wasn't working. I was in a time crunch cause of work, so I decided to just buy some donuts. There was one person in front of me at the cashier. This cashier was not trained properly, she had to call the manager over 3 different times to take care of the guy in front of me. This was not the fault of the guy in front of me but the employees. 1st time she called them was to ask the manager where she can select the car wash on the screen, 2nd was to ask a question about a safe, and the 3rd time she called the manager over I just put my donuts on the counter and left. I ended up being 5 minutes late to work with the inconsistencies of this facility. If it happened once or twice, then I get it. But this is a constant occurrence and I would not recommend this gas station to anybody."

"It's only a good place to go if it's slow since the bald guy left. You'll have a line 10 ppl deep, 1 person at the register while 2 or 3 others are standing around acting like they're working or "stocking" during peak hours. I've waited in line for 15 min. I come here all the time out of necessity so it's not a one time thing."

"Customer service is awful. Went today, 4/5 around 1:30. The two women working we're talking about whipping people. Not very work appropriate conversation. Especially in front of customers. My boyfriend ordered a cookie. We didn't know they just get them off the shelf and put them in the oven. The lady who was cooking was so rude about it and made a big show about how she will do it if they have them and we had to grab it for her. She looks older than me and I don't act like that. Especially at work."

"Where to begin, upon entering the store I am always met with a friendly genuine sincere greeting from a smiling employee. The store manager "nicole" and I think assistant "bryan" are two of the most amazing people I've ever had the pleasure of knowing in my life. Those two help set the awesome vibe for the rest of the staff and store. Everyone of the employees here go far above their required duties. I have never seen such level of hard work, care and dedication, along with just such compassion freely given from people especially people at work."