AutoZone Auto Parts

"Justin, the store manager, is awesome and has an all around great staff! My fiance and I woke to find our Ford F150 shutting off seconds after starting. I was able to get a large gas can there with the car, at a very reasonable price, to help clear the lean fuel. Upon arrival, they were able to do a diagnostic to determine the issue. Because of the help received, we had the confidence to continue our plans in picking up furniture and appliances from Lebanon without fear and service was fast and on point. We've been there several times before, so a review is overdue. Definitely the way to go for auto needs."

"I was having problems with my drivers side wiper not working properly. I stopped there one day and a worker came out and said it was out of time and i had to take it to a mechanic… few days later i went back. Carter waited on me. I was going to just buy a new wiper blade and try to find someone to fix it for me. Carter asked if I wanted him to install the blade; I told him someone else there had told me the wiper needed adjusted. He said let me look at it for you. He immediately fixed the problem and installed the new blade within 2 minutes! Excellent service and knowledge. You don’t get good service very rarely anymore! So thankful! He was very knowledgeable, kind and seemed to enjoy his job! Appreciate your kindness."

"This store is run by people that have no idea what they are doing nor seem to want to take the time to figure it out. Went to the AutoZone in Kokomo and I'd give them 5 stars! They knew what I needed and how to get it efficiently without jumping through hoops!Frankfort store needs a serious evaluation by corporate."

"THIS PLACE IS AWFUL, WANTED TO CHANRGE EXTRA FOR PARTS TO BE RUSHED, WHEN PARTS WERE RUSHED THEY STILL DID NOT ARRIVE TWO DAYS LATER.. THEN WHEN I PHONED TO SPEAK TO THE MANAGER... HE WAS RUDE AND ABRASIVE, ANSWERS WERE BARELY SPOKEN WORDS.."YEAH" I DID MENTION TO HIM THAT I FELT PROPER RESPONSE THAT WOULD ACCEPTED WOULD BE YES MA'AM.. THREE TIMES EVEN.. HE JUST CONTINUED TO RESPOND WITH AN UNPROFESSIONAL YEAH... THEN HUNG UP ON ME... WHEN I ATTEMPTED TO CALL BACK.. ABSOLUTELY NO ONE WOULD ANSWER MY CALLS... AFTER CALLING ORILEY AUTO PARTS AND ORDERING THE SAME PARTS THAT I CAN PICK UP TODAY @4PM...I ATTEMPTED TO RETURN A CALL TO THEM ONCE MORE... A FEMALE ANSWERED, STATED THAT SHE WAS THE MANAGER AND THAT BRIAN HAD GONE FOR THE DAY... NOT ALLOWING ME TO SPEAK TO HIM AS I HAD REQUESTED, BRIDGET WAS TOLD THAT I DID NOT ASK TO SPEAK TO HER AND THAT I FELT SHE WAS LYING AS HE HAD JUST TOLD ME HE WOULD BE THERE TO CALL ME WHEN THE PARTS WERE DELIVERED LATER TODAY.. LYING BUNCH OF NO GOODS.. NOT PROFESSIONAL AT ALL .. WILL NEVER BUY ANOTHER THING FROM AUTOZONE ...EVER!..."

"One of my favorite places to go spend money the customer service is outstanding the employees are very reliable as far as what you get and knowledge about parts i have a few friends there and they are affordable and fast nowhere else better to go when you can shop autozone for all you parts and accessories i have been restoring old cars using only them to get the parts"