Indy Honda Parts Department

"100% would recommend Indy Honda South to anyone looking to purchase a new vehicle or have their vehicle serviced. Everyone that we encountered during our visit was kind, welcoming and very patient. My husband and I never felt pressured at any point and we are extremely happy with our purchase. Our salesman, David, was very helpful and even continued to make himself available to answer follow-up questions long after our purchase was complete. It's such a relief to know that my family now has a safe and reliable car for many years to come. Thank you Indy Honda!"

"Had a terrible experience here. Took my car to get fixed, they told me it would be one price and it ended up being double. They didn’t include the labor cost in the price and they misquoted the cost of parts by hundreds of dollars. They don’t offer financing so this was difficult for us. After I had this experience there was a number I was supposed to call to address the issue but the service manager didn’t answer his phone. Still haven’t been in contact with them. They also asked me to take an email survey about my experience which I didn’t even get."

"LaMont was great! He wasn’t pushy— he never tried to convince me to buy anything or upgrade the vehicle I was originally looking at. He listened to everything I said, found a car that fit my needs, and when I saw another car on the lot that I fell in love with, he made it mine. The finance guys, Chance in particular, thoroughly explained all of the paperwork and made the process as quick and easy as possible! The sales manager, Adrian, was also great— he made sure to always address me by my name and was very appreciative of my purchase! The garage guys made sure my car was nice and clean and shiny for me when I drove it off the lot. I’m absolutely in love with my beautiful 2020 Civic Sport Touring Hatchback!"

"I wouldn't even give them 1 star, but you have to give them something. I will never use their service department or buy a car from them again. They had my car for 5 weeks, because they ordered the wrong parts 3 times. They didn't offer a discount on the cost due to their errors, didn't offer a loaner vehicle, nothing. Just an "oops, sorry". When I got my car back after those 5 weeks, the heater and defrost didn't work (it worked just fine when I dropped it off.) I decided to take my car elsewhere, as I can't trust the work to be done right, in a reasonable time frame. If you have time and money to throw away, roll the dice and take your chances. My fiance and I are looking to buy a car for his son and I'm in the market for a new vehicle as well. Based on this experience, I'll go elsewhere."

"Stopped in for service on my 2013 Civic no complaints in that department the service took a little longer than they expected but they gave me a 10% discount for the added time. Way better experience compared to Hare Honda. I have been in the market for a newer used truck and while we were unable to make a deal for the GMC Sierra I really appreciated the outstanding service and transparency provided by John on the sales team."