Complete Family Eyecare of Carbondale
1241 East Walnut Street, Carbondale, IL 62901
Location & Phone number
1241 E Walnut St, Carbondale, IL 62901, United States
About the Business
Complete Family Eyecare of Carbondale is a premier eye care institution located at 1241 East Walnut Street in Carbondale, Illinois. Our dedicated team of optometrists and staff are committed to providing comprehensive eye care services for the whole family. From routine eye exams to contact lens fittings, our state-of-the-art facility offers a wide range of services to meet all of your eye care needs. Additionally, our on-site store features a variety of stylish eyewear options to suit every style and budget. Visit Complete Family Eyecare of Carbondale today for top-quality eye care in a welcoming and friendly environment.
Photos
Hours open
Monday:
8:00 AM - 4:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 1:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Ordered glasses in October 2023 and still haven’t received them. Now they’re saying another three months! Rude and incompetent. I would give them zero stars if I could."
"The service is terrible!! They charged us for some pictures of our retnas or something of the sort without telling us that wed have to pay out of pocket for them. They are too overpriced for people that are on medicaid/medicare. I'm home ng to call as much as I can to have them removed from the list of places that accept Medicaid. Why? Because you may as well pay out of pocket the medicaid doesn't cover anything. This place is NOT for people who are on medicaid or medicare"
"We had a wonderful experience, the staff was very Friendly, and We had a short wait time. They made my 5year old feel very comfortable. I highly recommend Complete Family Eye Care in Carbondale Il."
"Receptionist is completely uncompassionate. I called today to make my son an appointment because he is having trouble reading. They couldn't get him in for over a month. I asked if they could get him in any sooner because he is starting school soon and I can't have him go that long without being able to see. She just said "no." What kind of business doesn't reserve some appointments for people who need to be seen sooner? She didn't offer to put him on a cancellation list or anything. I will be taking my business elsewhere."
"Went to get a new frame. Was sold on this supposedly new test to check eyes alignment, only to find out it only checks what prism I need in my glasses (I don't and never did!) then found out they had the wrong prescription to my lenses but wouldn't use the one in the glasses I was already wearing (they force you to get an eye exam, which of course cost money if the insurance doesn't cover it). Left after 45 minutes with no new frame and a doc appointment that didn't do anything but waste my time. Awful. Maybe they should treat customers as people and not potential sales!"
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