Premier Psychiatry, Psychiatric & Behavioral Health Services

"The psychiatrist was more interested in following a routine of questions than listening to the reasons I was there. He rushed through the questions and repeatedly cut me off when I was answering. Then, to add insult to injury, he prescribed a medication that I explicitly told him I had experienced side effects while taking previously."

"I've been seeing Dr Lauren Burns for a long time and I always feel better after talking to her. She takes time to talk to me and always listens to what I have to say. She is amazing. I've also seen a different doctor when Lauren was on maternity leave and that doctor was also super nice to me so overall I always had a great experience with Premier Psychiatry"

"Will Lyman is an incredible therapist and person. I am forever grateful for his intelligence and kindness. I've suffered from depression my entire life, and Will is the first psychiatrist/therapist that was able to take me beyond managing my depression and into healing my brain. I am forever grateful for his passion in helping his patients, far beyond what I even thought possible for my life. I am also grateful for all of the staff for being willing to help me heal. :)"

"Nitha Abraham was amazing and my don was so comfortable with her. Scheduling is a breeze. Nothing to complain about and now she’s referring my son to new specialist since she is moving out of state. We are sad but know we’re in great hands!! Staff is wonderful and so pleasant"

"The person that I deal with, I like a lot. I wish she did counseling also. But the people that handle the phones are a different story. Usually, if you get someone that is actually AT THE OFFICE, then they're okay, but most of the time, they have other people answer from elsewhere (their homes?) and therefore they don't know what's going on, so if you need help quickly, you're screwed. Also, YOU CAN'T GET A MESSAGE TO YOUR PROVIDER! If you need them to call you back for whatever reason, again, you are screwed. I have tried everything - including saying exactly what my provider has told me to say, in order to get a message through to her so that she can return my call, but it just DOES NOT HAPPEN! No medical office should treat it's patients this way, but especially not THIS kind of doctor's office! And I also don't think that you should have to explain some extremely private situations to phone personnel in order to get your provider to call you back (ESPECIALLY), when the office personnel have no intention of getting that message through to your provider in the first place. Now either the provider is lying about not getting my messages, or the front desk employees are lying, but after many experiences, it seems to me that it's the front desk - although they seem nice in person, so it's very confusing. You also don't get very much time for a rather expensive visit and have to cancel 48 hours in advance, as opposed to the usual 24 with every other office I know of, to avoid paying a "no-show" fee. Obviously, making appointments for Mondays or Tuesdays isn't good if you ever have to cancel because you would have to know on Friday morning that you'll be sick or indisposed in some other way. I don't know about you, but as someone who has many physical illnesses, things happen constantly, on top of one another, AND at the very last minute, so that can be extremely difficult. Because your visit is so short, you can't be more than a few minutes late or you'll likely have to pay for a "no-show". Although the girl in charge of billing is extremely patient and helpful, she has to go along with the office policy set forth also, and as such, can only do so much to help - and only in some circumstances, like helping to straighten out problems Basically though, if it wasn't for my provider, they would probably be getting 2 or 3 stars. I'm not with the person I started seeing (although he did get me on medication that helped a very unusual medical problem that manifests itself mentally, very quickly), but I really am comfortable with who I see now and every once in a while, someone else will handle something in a great and professional way that really helps you, so I'm still there after several years."