Coverall of Chicago

"Michael linde was rude. After not sending a proposal and once we received it I politely said “Michael we are going to pass on the opportunity.” He immediately hung up when I was going to ask him to do a proposal for our sister company that has a bigger cleaning budget. I was hopeful but this is the kind of service I do not want."

"We have used Coverall to clean our complex for years. Janina is great!!! She does a super job and helps us with special request like cleaning carpets as well. Glad we found them, had bad experiences with several other companies before we found them."

"Extremely unprofessional! Signed a contract but they never called to set the service time only to cancel and say they couldn't work within our time restrictions (7am-5 pm) which was discussed with the sales rep in detail before we ever signed a contract. Nobody ever called to tell us they weren't servicing us either. After 2 weeks we contacted them to be told they'd follow up and see why we weren't contacted. Next response was an email that they can't service us due to the time restrictions. Signed it Best of Luck. A waste of 2 weeks I could have been using another service."

"I called their Downers Grove location accidentally (wrong number). The guy who answered, once he realized I was calling the wrong company entirely, just said "we're coverall" and hung up on me. Now I know that I can't review the quality of their work, but based on the quality of their customer service I wouldn't hire them or recommend them. Even if I'm not a customer, anyone who calls could be a potential customer. I now view this company negatively and would go with a different company if I ever needed the services they provide. Friendly customer service people can go a LONG way."

"Mary called almost everyday requesting a meeting with me to get services started (that I did not request), and after over 2 weeks of calls and messages she thought the best thing to do was to call my office every hour for 5 hours. I run a VERY busy animal hospital and the fact that she called every hour and tied up phone lines when I was obviously was either not interested in their services or BUSY, just shows that this company doesn't care about a potential new client and only cares about their sales. This is exactly why I will NEVER use corporate services, it's not personal and they have no respect for others time!"