SERVPRO of Kankakee County

"Servpro of Kankakee county did a wonderful job fixing our basement after a leak. Ray, Josh, Tom and Bobby were always professional and listened to every question and comment we had. They completed the job in a timely manner which was greatly appreciated. I have already recommended them to a friend."

"On November 22, 2020 we had a house fire. We lost everything in our house. We hired Servpro to rebuild our house. We were out of our house for over a year it was devastating to say the least, but I have to say I love my house now and I can’t thank Servpro of Kankakee enough of the great job they all did. The Communication with us was never ending . The owner Bobby worked with us and did a great job explaining everything and communicating with us every step of the way! I have to say I love my kitchen and was able to change a few things to make my kitchen bigger! A couple employees that really helped us was Mike and Osie. Mike did a great job and Osie was the best! Osie went way beyond helping us and doing anything we asked him to do! Osie did a great job doing all the tile in my house. He is a very hard and talented worker and he loves his job and it shows! Just recently, my basement flooded in December 2023 and I called the owner of Servpro On a Sunday night and he called me back within a few minutes and his crew was out the next day ! We hired them again to finish our basement and they did a great job! Like it never happened!!"

"ServPro of Kankakee County and the people that work there are exceptional. I regret not thinking to call them in the first place. The work they put into correcting part of the damages another contractor caused, the professionalism and care with which they treated and stored my property went way beyond my expectations. Everyone there; in the office dealing with billing and insurance,, movers, management, and those working to restore my house, couldn't have been any better. Thank you ServPro."

"I had the pleasure of working with Bobby this past week. Servpro sets the bar high on delivering excellent customer service & satisfaction. They are professional, knowledgeable, courteous & have excellent communication with their customers. Their goal is to complete the job in a timely manner & to their customers satisfaction. I would call Servpro first for any of my homes needs."

"Bob and his crew have come to our rescue a few time in the past 10 years. Professional, courteous, knowledgeable, fair and empathetic are the first words that come to mind about team Nichols. We have never been disappointed with the final out come of a project. True teamwork! A please to work with."