Dr. Avani R. Lakhani, MD

"Unethical billing practices. Does not file with insurance. Does not return phone messages."

"Warning: AVOID this doctor's office at all costs! Their billing practices are questionable, and their staff's rudeness is beyond belief, making any attempt to resolve issues impossible. Two years ago, I made the unfortunate decision to go to this practice, and although I paid the bill promptly with a check, years later they claimed they only received $0.75 for some reason. It seemed like a ridiculous amount, and I was puzzled by their incompetence. After much back-and-forth, I provided documentation proving my full payment for the visit, and they acknowledged their mistake, promising to rectify it. However, instead of fixing the issue, they sent me a text on their app weeks later, still demanding payment for the visit or it will be sent to collections. When I checked my online statement, I was appalled to find that they had not corrected their records as it still said I had only paid $0.75. The representative handling my case through the app even sent a screenshot, intending to show they had entered the full payment, but it inadvertently revealed the disorganization and errors in their system. Shockingly, they had split my single check payment, wrongly attributing $0.75 to the office visit and the rest to a completely different date when I never went in for a visit. It was clear they are doing something shady with the billing. When I raised the issue again and pointed out their error, they simply shut me down, refusing to address my concerns any further. Their dismissive response was deeply unprofessional, leaving me frustrated and without any resolution. I urge everyone to steer clear of this doctor's office as their sketchy billing practices and unhelpful staff make them entirely untrustworthy. Don't risk your time, money, and peace of mind with this establishment. Seek care elsewhere, where your well-being is genuinely valued, and your concerns are treated with respect and competence."

"I visited this office ONCE over two years ago for a second opinion. They force you to download several apps to get in touch with them or to see your invoice. You cannot reach them over the phone, there is an automated system that tells you to use the apps. I did not like how rude the doctor was and never returned there. Years later they started sending me emails requesting to download an app to see an invoice. I checked with my insurance and they already paid for the visit, but the office is trying to charge me as well claiming a second visit. Why wouldn't they just collect from the insurance in that case. It makes no sense. I left messages and also emailed them, they do not answer, just keep sending the email telling me to download an app. I can't believe that's even legal to force people to download an app. Do they get a cut for that from the app?"

"I would not recommend this place to anyone. I went in & waited over an hour. I let the receptionist know that I have to head back to work soon & would need to reschedule. I received a bill even though I never saw the OBGYN. When I tried contacting them about the bill, I received no response - only that it would be sent to collections if I don’t make the payment. Paid the bill for not seeing the doctor. I think this really is a disservice to women who have to work & need to consider their time."

"Dr. Lakhani has been wonderful with me over the past 4 years that she has been my gynecologist. She is professional, calm, kind and pleasant. She had always explained my options to me clearly and provided the best help and advice. Her office is beautiful, bright and clean and her staff had always been helpful. When I’ve had concerns or fears, I’ve been able to contact her quickly and she has made herself available in an emergency. I appreciate her bedside manner, and compassion. I am so very happy to have her be a part of my medical care team."