CVS Pharmacy

"I have never seen the young lady who helped me before, but she was \"Very\" helpful and tried several ways to save me $$$$ with my script. She is a keeper for you as you are lucky to have her. Hope to see her again. Very helpful."

"Walked into the Pharmacy to see if I could get a Covid vaccination. I went there because they carry Moderna. They told me I had to made an appointment and come back (there was no one else waiting at the counter at the time). So I made an appointment for the next afternoon. I arrived for my appointment and was then told that they didn't have any shots in stock, I would have to make another appointment. So I made yet another appointment for the next afternoon. I called ahead of time to make sure they had the shot to avoid another wasted trip. I arrived at my appointment time and waited at the counter for at least three minutes (no one else in front of me). The tech finally came over, I told her why I was there, and she said to the Pharmacist, "She's here for you, I'm going to the bathroom". The Pharmacist gave me the shot (meanwhile, someone else walked up to the counter and the phone was ringing) and told me she would email my receipt to me. I checked my email for the next two days, and there was no receipt. I tried calling on two different days and was left on hold for 10 minutes each time before hanging up. The third day I called, they actually picked up after about three minutes. I explained that I had never been emailed my paperwork for my Covid shot that I had gotten four days prior. She told me that there was nothing they could do, I should have received the paperwork when I got the shot. I then told her that the shot had not ever been run through my medical insurance, either, and if they didn't want paid, that was okay by me, also. And guess what? Within minutes after we hung up, I got an email with the paperwork for the Covid shot. Never again."

"They're horrible, completely incompetent. It was an up hill battle just to get them on the phone so I could listen to their nonsense and tell them they're wrong. After three weeks they finally came to their senses and said "Oopsie daisies. We can have that for you tomorrow." This is far from their first offense. It was simply the last straw. And I had so many straws. (I'm not upset with the person I was on the phone with. The pharmacy as a whole is a massive joke, and that's not their fault.)"

"Every time I go to CVS to pick up my prescription there is a problem. The young girls working there need to really work on their customer service and stop drinking their coffee and Chick-fil-A and take care of the customers. CVS needs to train them better . My prescription is suppose to be on automatic refill, when I went to pick it up it wasn’t ready. The young lady at the pick up counter told me to talk to the young lady at the drop off counter about it. I went to that counter and waited for her to come and talk to me about my meds , she continued doing what she was doing and had me wait. When she finally decided to notice that I was standing at the counter , she said do you have a question? LIKE WHAT!?!? I’am not just standing at your drop off counter because I have nothing else to do. I am going to transfer my prescription somewhere else !"

"Patria, the Pharmacist, is always so helpful. Candy and Shannon, the Techs are as well. All staff are doing their best to manage prescriptions from the HWY 85 store while it's shut down as well as those from regular clients. It's a busy place."