Norman’s Liquors and Fine Wines

"Bought a box of Franzia wine without checking the expiration date. When I opened it and saw the color I knew there was something wrong. The expiration date was 18 MONTHS AGO! Returned it for a fresh one with no issues. Was told the inventory was shuffled. Don’t believe that at all. No excuse for attempting to sell a tainted product. Someone could get sick."

"Great experience! Nina and staff went way out of their way to accommodate us. Will recommend to everyone coming down here!"

"Love this place! The staff will help you with any and everything! The cigar room is impressive. I walked in looking like your average Joe, they treated me like royalty, helped me find the rare Woodford Reserve bourbon and the Platnium version of Russian Standard that I have been searching for. It's a classy surprise for the beach area!"

"Very good selection at decent prices on Bourbon. The Buffalo Trace allocated stuff a little high. They were very friendly and helpful. I definitely would shop here again."

"During a recent visit to the cigar shop in Florida, my cousin and I were excited to experience the highly recommended establishment. However, I would like to express a concern that arose during our visit. As patrons from Philadelphia, we were initially enthusiastic about purchasing cigars and enjoying our time at the lounge. However, an incident occurred where a worker entered the shop and questioned whether we were there to play despite the presence of customers who arrived before us. This encounter left us feeling somewhat insulted, as we were there as genuine consumers of cigars and not to engage in any other activity. Unfortunately, this experience made us feel unwelcome and singled out, especially compared to the treatment of other patrons who were present before our arrival. It seemed that the two preceding customers were equally engaging in conversation, but the reception we received did not match that same level of energy. We would have appreciated it if the staff had asked if we needed assistance rather than assuming our purpose for being there. The only reason that I'm giving the establishment two stars is that Monica offered complimentary service as we walked in. Another patron took the time to provide us with cigar choices. These gestures were appreciated and helped alleviate some of the initial discomfort. I believe every customer deserves a consistent and respectful level of service, and I wanted to bring this matter to your attention as feedback to help improve the overall customer experience at your establishment. We intended to enjoy the cigars and ambiance your lounge offers, and we hope that future visitors are made to feel more comfortable and appreciated during their time at your establishment. Thank you for taking the time to consider my feedback. I hope this input is valuable in maintaining the positive reputation your cigar shop has earned. We look forward to more positive experiences in the future."