UF Health Flagler Hospital

"Wow,what an experience, doctors,nurses,staff and reception were exceptional. Building and facilities excellent. Here is the reason for the one star rating: was scheduled for an outpatient procedure to arrive (confirmed by 3 different sources) by 8:30, was there early and was promptly registered,no wait. Shortly there after was taken to private room to prep and prepare for surgery,very impressive.Friendly nursing staff and very polite and helpful. Indicated I was told surgery would be around 10:30-11:00 all seemed to not contradict that information that I received by the three previous sources. Now the fun part, I waited till almost 1:30 to have the procedure. No one seemed to know the reasoning for the long wait till a few staff said this was not unusual,they double book the operating rooms. How is this possible,I never really got an explanation,still, all staff were very polite apologizing for the delay. I would like an explanation. I have had numerous operations at various hospitals in different parts of the country and never had to wait more than an hour or so after getting prepped. I was there the entire day."

"I would like to take the time to share with people our experience of this hospital in the hopes of others having a better understanding of how great of a place this hospital really is. Recently we had to take my mother in through ER and from the time we arrived until the time we left our experience was one I’ll never forget. All of the doctors and nurses were the best of the best in service to us, words can’t really describe how grateful we are for the experience we had but I can assure you that we were able too experience the best of the best. Never would I have thought that we would receive such wonderful support but we are so grateful. From the time we arrived at the ER, we were immediately taken to a room and seen a doctor within 15 minute and immediately testing began within 45 minutes to an hour. We had results of a mass in my mother‘s lungs, and from the moment the doctor broke the news to us motions were put in to play for getting her admitted into the hospital and moving forward with scheduling for biopsy. Every single person, doctor or nurse that we had interaction with went beyond to help us emotionally in our situation. Doctors took the time to explain exactly what was going on with her through testing and were so good at getting her schedule for the testing in a timely manner, very Pleasant, they were so professional. Took time to explain everything and gave time for our questions. The nurses (wow)must say again best of the best always so pleasant, thoughtful, caring, no matter how busy they were if you called for them they took the time to take care of you, so helpful in every way, our experiences actually given me hope for our world again to know that people really do care as I’m writing this and sharing in the experience, it truly has touched my heart beyond words and has actually brought me to tears to know that we can actually count on a place that truly cares about us. The people, if I could give this place a 10 star I would in a heartbeat . So I hope that this helps somebody else out there that was wondering about this place as a hospital for service. Thank you Flagler hospital! God bless."

"Spent an unexpected eight days at this hospital. The nursing staff was incredible. Especially nurse, Julie and Rute. The age were wonderful and very attentive place was super clean would recommend to anybody. Registration coordinator Shakerria Hancock was amazing. She should be teaching a class in Customer Service. She was so good."

"I recently had my first surgery with Dr.Asher. The pre-op team at the hospital were absolutely amazing and supportive. They made me feel comfortable and reassured me that i was in good hands. Post-op nurses were just as amazing. They made sure i got what i needed in a timely manner. Dr. Asher was SO amazing and was with me before and after surgery. Two days later i had to go back to their ER for complications. The ER nurses and staff were all very welcoming and caring. Dr. Asher again came in to visit me in the ER. I have had the best experience and i am so thankful for all the amazing nurses and staff."

"This is a great facility. The hospital is very clean and all the staff are very pleasant and helpful. The hospital is big, but thete is good signage to help one navigate t/o without getting lost. Plus, staff is always willing to help with directions. This hospital offers so much. Of course, in the front of the hospital, there is hospice care, the main entrance to the hospital, and the ER entrance. The ER is being renovated at this time. There is parking all around the hospital, and there is a bus that provides transportation to the location of the hospital you need. There are little stations around the parking lot. That is where the bus/transport will pick you up. Very nice on a rainy day. On the side entrance, more towards the back of the hospital is the cafeteria and employee entrances into the hospital. And at the back of the hospital is the surgery entrance. The cafeteria has good food options for breakfast and lunch. There is also a Starbucks/cafe that offers snacks and, of course, Starbucks coffee. There are lots of tables in this area to enjoy a nice meal. They also have 2 courtyards off to each side of the cafeterias going towards the main entrance of the hospital. Beautiful option for eating outside in the beautiful Florida weather. The staff and doctors at Flagler Hospital are professional and skilled. I would recommend this hospital to take care of myself and my family."