Roto-Rooter Plumbing & Water Cleanup

"Technician named (Saw) came to the house he was fast and knowledgeable and professional… He repaired a broken water pipe in my house… all while not trying to upsell us on other things. The price he quoted is exactly what we paid. Couldn’t be happier, highly recommended"

"Good, competent service. Expensive to unclog my kitchen sink. There's a disconnect between the dispatch and the field, though. I never got a call ahead before the tech came over. Also, he wasn't aware of the coupons available. When I brought it up, he said it was too late to change my order. I called the office and they said the same thing. Refunding and recharging is common now in business. I paid an extra $25 when I didn't have to. I asked about another service and they sent a tech out the next day without an appointment. A little bit too assertive on the sales for me."

"Right place at the right time saved me $3,900! My roof is being replaced due to hurricane damage. I have a point of source gas water heater that has been working perfectly until the pilot light went out suddenly over the Thanksgiving holiday. Roofing co. sent a co out to fix. After examining the unit, he stated, “This unit is too old to fix. You will need a new one!” Price: $3,900! Luckily, I had reviewed other repair companies. RotoRooter came out the very next day and solved my problem! Nothing wrong with my unit! Back and working beautifully! Thank God there are still honest and reliable people out there! Can’t praise this company enough! Highly recommend!"

"VERY disappointing! To their credit, scheduling was extremely easy, and prompt. I visited the website Saturday evening and the tech arrived during the scheduled window on Sunday morning. That is where the convenience ended. We needed help because there was no hot water in the master shower. Working in the rest of the house. The tech only visually inspected the issue and gave a vague "best guess" as to what the issue could be. The price for the "fix" he suggested started at $800. We decided that was not worth it but there was still $125 charge for the visual inspection/best guess. After the tech left, my husband took the piece apart himself, found the issue (just a clog) and had it fixed and put back together in just a few minutes. I would gladly have paid the $125 (or more) for the tech to do exactly what my husband did (which is what I expected when I called them) but since I paid $125 for literally nothing, I feel totally ripped off. We know nothing about plumbing and it made us nervous to make things worse but at least we know now that we should just try to fix it ourselves before calling a "professional"."

"The Tech was very professional, and fixed my kitchen sink. He was very knowledgeable, and did answer questions I had. I will definitely use this service again if needed. I will also tell friends and family about this company! Thank you so much."