Publix Pharmacy at Shoppes at Mission Trace

"When I pulled up to the pharmacy window this evening after a long day at work, I pushed the button to ring for service whereupon the pharmacist gave me an irritated look from his post, so I waved a friendly hello and he took it obviously as something else, because he then gave me an even further agitated look of exasperation and a “wait a minute” gesture as if I was harassing him. Soon an assistant came to the window and informed me that I shouldn’t ever ring the bell because it was nasty and dirty and there was a sensor above their window that would alert them when someone drove up to the window. I replied, “how would I know such a thing???? The button stated “RING FOR SERVICE” Then she was basically curt and rude and acted like she could not hear me clearly for the rest of our interaction."

"Three stars because there's a woman who works here who is very sweet and helpful. I will update with her name if I run into her again. You lost 2 stars because your pharmacist Chris is very cold and doesn't seem very knowledgeable. I told him the dosage of my wife's pain medicine (she has arthritis and Ehlers Danlos Syndrome) to learn how it might interact with an OTC cold medicine and he said "that dosage makes absolutely no sense to me" then proceeded to be very short/try to ignore me when I came to ask another question. I was very polite and there was no one else waiting at the counter, so I'm not sure why he was being so impatient. All I know is, people come to your counter because they're sick and they need help. You should treat them with kindness and patience. If you can't, you chose the wrong profession."

"Reading all the comments about your pharmacy , I noticed that there are lot more negative comments than positive ones . It happens most of the time; when my doctor orders a medicine I give enough time to pick it up , but usually I always have to return the day after. Since yesterday my husband's doctor sent a prescription for high blood pressure, I waited until 6pm. to go and pick it up and of course they did not have it then. (I'm having COVID now). I asked my neighbor today to do me the favor and pick it up and she was told that it will not be ready until tomorrow. This is a serious problem, please do something."

"Just picked up 2 prescriptions. THANKS to Cary, we saved $50! She asked if we were aware of the high cost of one of them. When I asked if Good Rx was cheaper, she got out her cell and looked it up ... and we saved $50! This is why we use the Publix Pharmacy at Mission Trace! THANK YOU, Cary!"

"Went to doctor at 12 noon feeling horrible they called in prescription at that time I figured it would take an hour or 2 to get filled went home to lay down. Called pharmacy 3 hour later to see if it was ready. They told me had no order for me. Called doctor back to see what was going on and they said it happens there all the time doctor has to leave order on recording and they don't check it very often. If I wouldn't have kept calling and following up it wouldn't have got filled that day at all"