Dr. Hyler & Associates

"I just called to make an appointment and because I didn’t like the staff and give the “staff” a good review my last pregnancy I could not be scheduled again. They said I abused the staff but I did no such thing I had great reviews for the dr but refused to give a good review of the staff and said everything they did wrong in my care for the review they asked me to fill out. I have health issues and specifically asked dr hyler at my 6 week appointment if he would see me for my next pregnancy and he said yes. I am trained and worked in the medical field for yrs and the staff at the middle burg office sucks and I won’t lie. The midwives, doctors and orange park office are great. Well doctors were great till dr hyler flat out lied because he said he had no issues of me being a patient now no because I was vocal on my review the staff in middleburg sucks. I never said anything to anyone in his office I was very respectful. This is ridiculous!!!!"

"Solely to Middleburg location. Bad communication leading to wasted time and lots of frustration. Informations that could have been sent over the phone, email or text clearly can’t be achieved with this practice. It’s disheartening to even have patients appointment been cancelled after giving out their urine sample. Upon rescheduling two weeks after in office and pre registering online for another, driving all the way to the office, checking in and had to be told your insurance is no longer accepted is a very stupid way of communication and wast of time. I believe there are better practices out there. Certainly not this one."

"This review pertains solely to the Middleburg location, as I have had only good experiences at the Kingsley location. I arrived for my annual exam and was promptly checked in. When brought to the exam room, I was instructed to undress and wait under a paper covering and sheet for the doctor. I waited in the exam room, undressed, for more than thirty minutes. I was so frustrated with my treatment (or lackthereof) I redressed and left. I called the office from the car and was told the doctor had an emergency. That's fine - emergencies do happen - but someone should have stepped in to explain there would be a potentially uncomfortable wait or offer for me to reschedule. No patient should be left alone and naked without interaction or explanation as I was. I will not return to this location and am still amazed and disgusted this happened."

"Dr. Ayuso is the best OBGYN I’ve ever had. Caring, compassionate, and truly listens. Finding a great doctor seems to be nearly impossibly nowadays, but I feel so blessed to have finally found a doctor who really listens to my concerns. He’s great at explaining things and I feel like I’ve left my appointments with more knowledge/education of how my body works and why things happen, etc."

"Dr Ayuso - super awesome guy and very helpful. Answers all my questions and more!! But the office staff at the front desk is still highly disappointing minus the office manager herself she's doing alright. They should record calls by all means due to the young ladies at the front taking calls. I LOVE this hospital for labor/delivery.. but this is my first time with this OB/Midwife team and I'm not happy. It took me going to the ER for them to return my phone call and they still didn't speak on any of my concerns. I will probably stop going to my appointments after tomorrow. If I feel like I'm going overdue I'll give them a call but otherwise they don't seem to care anyways."