Evergreen Sprinkler & Landscaping Services

"PLEASE DO YOUR RESEARCH ABOUT THIS COMPANY BEFORE BOOKING AN APPOINTMENT! My wife and I just bought a new home. Our sprinkler timer was not working, and I decided to call Evergreen services. I explained to AJ on the phone that our timer was not working, but turning it on manually was still functional. She could have told me that they did not fix timers and saved me the call service fee but did not. We set an appointment for 10am-2pm, and they said it would be a $95 service charge to come out and evaluate it. The guy was late and with no courtesy call, letting me know that they were going to be late. After calling twice, they said he was running late because another job took longer, which I could sympathize with. When he did finally show up, I explained to him what the issue was and he didn't even bother looking at the system and just said you need a new one, calls his boss, and told me it would be $450-500. I asked him if he couldn't even try to fix the one already there, and he said we don't fix sprinklers, just replace them. I told him I didn't have that type of money, and he continued to antagonize me and said so you're just gonna pay the $95 then? This is where I knew it was a mistake to use this company because I thought at least they would do a full inspection of my sprinkler system. So I called the main number and the owner Tom was very rude. I tried to explain to him that I didn't think it was right to charge me a service call for something that only took 2-3 mins and felt like they just wanted to upsale me a completely new system even though mine was fine. So he said he'll only charge me $75 because the guy was 2 hrs late. I still felt like it was unfair. I felt like Tom didn't care what I had to say. Update: Tom, the owner, decided to call me after my review to yell at me and call me a liar. He was very defensive and combative. He continued to say that I was cursing and slammed the door on his employees and that he would post a response to my review to seem like I made this entire thing up. I have the right to my opinion and there are cameras around my house to show that was not true! I can't believe a business owner will go the extra mile to call up a customer and bully him for his review. He said he has been in business for 25 years and has a family to feed, which I can understand, but a business owner should not behave this way."

"Evergreen updated my lawn sprinkler system after we re-landscaped our front lawn. They installed an automated system then relocated existing sprinklers and installed new sprinklers. Their price was competitive, their people were on time, professional and willing to make adjustments as needed. Evergreen also installed a French drain in my rear yard to help deal with water runoff from heavy rains. Highly recommend"

"This place is amazing! I found them online when my sprinkler system broke and didn’t know what to do. Their office was super responsive and courteous from the very beginning. The owner, Tom, personally took the time to come to my home to assess, explain the issue, and outline the best recommendation to get it fixed. I genuinely felt like a VIP throughout the whole process. The price was very reasonable, and they were able to address it in no time. I had such a great experience, I ended up using them to upgrade my home landscaping, and have gotten a ton of compliments! Tom’s vision on design and lighting ideas are perfect. I’m so lucky I found them!"

"I’ve used this company a few times mainly for small adjustments to sprinkler heads. One time the workers discovered that concrete from a fence post which was recently installed had damaged the sprinkler system. They explained the problem and the solution, and worked diligently and efficiently on what became a fairly large job. The lead worker has been with the company a long time and was very professional as was the assistant. I also interacted on the telephone with the manager/owner who was courteous and helpful. I highly recommend this company for its professionalism, efficiency, and reasonable prices."

"Amazingly professional customer-friendly service and staff. Plan on using Evergreen for my landscaping and sprinkler needs as a homeowner throughout my life. Highly recommended. Oscar & Cindy Miro-Quesada"