Air Boca

"Will never use this company because of the driver of one of your vans decided to drive 90 miles an hour causing a dodge caravan with kids inside to go off in the shoulder on 95 express this morning. This is one person has caused children to cry and a mother to think she almost died. Do better"

"We highly recommend Air Boca. We’ve been with them since 2015. They installed a new A/C unit for us in 2015. We’ve had no trouble. Their maintenance service is outstanding. We recently had our semi-annual maintenance which was very thorough. Cody, our maintenance technician, was wonderful. He was thorough, neat, efficient, knowledgeable and very courteous. He even wore booties over his boots to keep our floors clean. Thank you Air Boca."

"I recently had the pleasure of hiring an air conditioning repair service, and I must say it was an exceptional experience. The professionals at Air Boca not only fixed my malfunctioning unit but also provided tremendous customer service throughout the entire process."

"To put it simply, if you enjoy navigating through frustrating and perplexing situations, then Air Boca might just be the company for you to consider. Air Boca installed two new A/C units across two of my properties, and I've faithfully kept up with years of maintenance payments. The ironic twist emerges when my A/C unit, not even two years old, decided to falter on a day when indoor temperatures reached a scorching 88 degrees. While I don't hold out hope for empathy, Here's the crux of the matter: while a morning call for service yields little assistance, the company displays a curious willingness to send help only after hours – specifically from 4 PM until 7 PM. If you find yourself needing assistance outside these hours, brace yourself for the less-than-welcome surprise of an "after-hours service" charge on your bill. Furthermore, warranties seem to have an expiration time as well – after 4:00 PM, they're rendered void. When seeking clarification on this policy, the response received was that "other companies do the same." Essentially, they're saying that many A/C companies partake in the practice of charging steep fees for inspecting A/C units they installed not too long ago. It's a situation that could leave you feeling taken advantage of. Victoria, the individual handling phone interactions, seems to excel in providing what I can only describe as "nasty" customer service. And then there's Diane, the office manager, who exudes a high level of indifference. These factors played a significant role in my decision to steer clear of Air Boca in the future. Yes, it is sad to say but "Nasty" seems to capture the essence of customer service at Air Boca. Just don’t, there are other companies out here. By the way I had another company who came and flush the lines same day and fixed the capacitator and I am happy to say I am back to 75 degrees in my house. Dealing with all these charlatans in Boca either being A/C or plumbing or anything else around the house is got to stop, it’s not brain surgery but it definitely cost more than that….why?"

"Air Boca absolutely stunned me with their exceptional service and no up charges for working after hours on a weekend. I came home from vacation at 4:30 Saturday afternoon and my air was not working. I called my current air conditioning company, with whom I have a contract, and they said they could not get out until likely Monday. I called Air Boca, whom I’ve never done business with before, and they had a technician out to my property within 25 minutes. This was at 5:30 Saturday evening. Not only did Yandis fix the problem, he was exceptional and went above and beyond. There was no up charge for it being a weekend or after hours. Absolutely unheard of in today’s day and age. Thank you, Air Boca! I couldn’t be more appreciative of your staff and professionalism. I’ve also joined Air Boca‘s maintenance program. Exceptional company! Thank you, Air Boca!"