The Reproductive Medicine Group

"Completely dissatisfied with this office, I’ve been working with them for over 2yrs. I’ve recommended to other peers in the past. Because of my past experiences but it’s more so the change in staff, . I’ve been misinformed several times, it’s difficult getting hold with the office now. The appointment dates are far out. And They force you to pay for more visit for a simple questions just to charge more money. This office isn’t the same anymore. And they really just push for you to do egg donation so they can get more money. I’ve made the decision to take my services elsewhere. I definitely wouldn’t recommend this office moving forward"

"I’m here to give a shout-out to the Brandon Front Desk employee, Nyah. About a week ago we were in office, and had to go through a mini-nightmare of miscommunication with our referring PCP. They gave us, and Nyah such a difficult time (kept disconnecting the calls, transferring to the wrong places, being rude and argumentative). Long story short - there were multiple phone calls made over the course of an hour just trying to get the errored referral they sent corrected. Crazy, lol. I was personally starting to lose my patience, but NYAH??! She is amazing. I’ve never seen someone handle such a nutty situation with such patience, professionalism, and grace. She should honestly be training people, if she’s not already. We have had limited and so-so experience with RMG thus far, but our experience the other day with Nyah alone has earned a 5-star Google review in my book."

"It was our first medical appointment and without a doubt we had an excellent experience. The medical team has a great capacity to provide the necessary information. The attention and the commitment to offer the best treatment options are very grateful. We are very happy with the positive impact it has had on our future aspiration. Thank you, Dr. Yeko"

"I went to my first consultation with my husband and it was great. I felt welcomed by everyone including doctor Yako. Looking forward to our journey at the Brandon location!"

"Update: I was contacted by the office manager who was amazing and went over everything with me. My treatment plan consult was moved up and I was able to get started. Communication has been great - messages left on the app are either returned or they call me same day. And the nurses I've had thus far (Amy and Renee) have been exceptional! I think the process of getting established as a patient just needs to be revamped - I rather get all the information up front vs. piecemeal especially since I was switching clinics. I felt like I was getting the run around when I wanted to start soon. Moving past that, I'm now very happy and hopeful for a positive outcome. I'm writing this review so others can be aware of the lengthy process in case that matters to you. I wanted to switch to this clinic after a recent unsuccessful cycle. I called in August and got an initial virtual consult fairly quickly. I uploaded all my labs and items i had to do for my initial clinic. Dr. Yeko seemed great, but he hadn't looked at my records. No problem. He advised I needed further testing. the nurse then called me while she went through everything i uploaded on the phone with me so she can check off her list. Finally I was told I needed an update to the standard AMH, LH, EST on cycle and a physical exam off cycle. No problem. I was on my cycle so they wanted me to come in but no one could tell me the cost and he was across town that day so with some persuading on my part, they sent an order to the lab. It was a Friday so I sat at Quest until it got done. Apparently one test didn't transfer and i didnt know until the results came. Response from the clinic, well at your next cycle we can check it. I almost lost it. The first available for the physical was 20 days later. Met with the Dr again but he didn’t realize I had done IVF recently. no problem. I understand they have lots of patients. I was then told i needed an ultrasound while on my cycle. Ok. I got frustrated because i wanted to start treatment right away. I wrote a book on the portal and requested all of the info up front vs this piecemeal what you need to know business, what are your protocols etc. I hadnt heard from the financial people and i wanted to figure out the cost. eventually, end sept, i got the price of IVF and IUI (no breakdown) and a referral to Bundl. They emailed me and quoted me a refund package that i learned recently i didnt qualify for. Ultrasound appt is now October and luckily I asked because i didnt realize i would have to self pay. i was then told that after that appt i would have another w dr to go over my options (and then after that financial counseling). I already know my options based on my age. Why couldn't we do all of this at once? I got frustrated and cancelled the appt because it seemed best to just stay with my clinic as treatment seemed two months away at best. And I still didn’t know how they did their IVF to compare to my prior or whether they had availability. Mid-December, I received a nice portal message so i figured maybe i should give it another chance. I would say there was much better communication. I got some flyers uploaded in the app. They seem to be willing to work with me. so i got preapproved for the bundl. I had my medical records from my most recent treatment sent over to see if itll satisfy the ultrasound requirement. I then decided to just go ahead and set the treatment discussion appt because i want to start asap. How about we are now talking end January? So I'll lose yet another cycle to just talk about my treatment. None of this makes sense to me. And given the cost of IVF, I just dont understand this approach esp with a patient that wants to get started and is self paying. And I'm a transfer patient that’s been actively seeking treatment!"