Pinheiros Cleaning

"Not only did I receive 3 different text messages on the day of my cleaning to change the time due to “emergencies” but the 2 ladies were late. And then I have a small 3 bedroom home and in the 2hrs I told them the floors, bathroom, kitchen was the most important. At the end of the 2hrs the ladies tell me they didn’t finish and would need an extra 45$ for an extra 30 min to do the kitchen and the floor in the living room. Absolutely not worth 140$ for 2hrs to also pay an additional 45$ for 30 min. There are much better companies out there."

"Bad business practices. I’ve been using them for a couple years. They notified me of price increase the day before the appointment. They’ve also started to demand payment in full prior to receiving the service. I’ve never not paid after receiving service. They also want to force you to keep a card on file so they can charge as they please. Use to be a good company, but they’ve changed their policies. I’ve had many cancellations and rescheduling on their part over the years, hence another reason why I’m hesitant to pay in full prior to service. The ladies do clean well, but unfortunately, bad management."

"We have been using this company for over a year and they are fantastic. Giovanna, Virginya and Josiane were very friendly and communicated clearly. In addition to them dusting all of our ceiling fans, they wiped down the fronts of our kitchen cabinets and appliances. We can not recommend them highly enough!"

"The team arrived and went right to work. They were very friendly and cleaned very well. I had a team of 3 girls. My home looked so good after they finished. Smelled great and I felt that it was a good value for the money. I would definitely recommend this company. I plan to call them again next month."

"Wanted to charge me more for cleaning because I told them there was some construction done to the property. I even went and lightly dusted it myself prior to them coming so it wouldn’t be too dusty. I have pictures of the property before for proof. They did not touch the kitchen at all, it looks just how I left it. See pics. Now I have to show the property tomorrow and have to clean it myself 8 months pregnant. I should have cleaned it myself to begin with. When I contacted them about the poor job, they said I would have to pay for two more hours because they needed more time, even though I already paid for 5 man hours. I cleaned the entire property myself, pregnant in an hour. Don’t waste your money. Hard to believe that the pictures I posted are the AFTER pics"