JSN Auto Repair

"Absolutely phenomenal service. I had a screw in my tire and was in a major time crunch. Service manager Phil was able to get me in without any notice, and got my tire patched literally as fast as could be possible. Communication was excellent through the entire process, prices were exactly as expected, intake and checkout were an absolute breeze and easy as can be. I can’t say enough positive things about the service I received. Above all else, Phil was genuinely nice guy who explained everything thoroughly and was an absolute pleasure to work with. Phil and JSN have without a doubt earned my recommendations, and my future business. 5 stars all the way! Thank you!!"

"It's a dangerous place to service a car. I had my oil changed there on Friday. But when I got home late at night, I noticed smoke coming from under the hood. Turns out it was all flooded with oil. They forgot to tighten the filter (or forgot to put a gasket in, not sure). About a quart of oil had escaped. My entire driveway is stained with oil. They are closed for the weekend, none of the phones were answered. Monday morning I drove in asking for a check up. However, the manager (Luke?) tried to convince me that it was a leak from the engine. After an unpleasant conversation (he even wiggled my accent - sorry, my English is not perfect), the car was looked at by a mechanic. The problem was fixed in a minute - it turned out that it was their mistake after all. I asked for the oil to be changed again, as I had refilled with a quart of a different grade. The manager refused, and in a mocking manner offered a refund. I don't need a refund, but I do need the work done properly. Also, the vehicle needs to be cleaned - oil splattered all the way to the rear axle, oil burning on the manifold, oil is on the wiring harnesses. The manager said he would do a claim and that I would be contacted shortly. It's been two weeks, but no one has contacted me. I would like to note that the shop is staffed by excellent guys. Everyone can make a mistake. However, the manager acting so unprofessionally and insolently that I will not go there again. BTW, I was surprised that such a large, nice shop is actually idle - I was there 3 times and each time there was almost no one there - the boxes were empty. But after talking to the manager, it became clear why."

"The guys over at the bee Ridge store were very courteous and they were very honest my quote was on the money, thanks Brian we will be back when we need your help again thank you. And by the way we pulled up in our motorcoach and needed air in the tires and they were very helpful and quickly got us on the road thanks again"

"I own a 24’ Airstream sprinter van with the dual rear tire structure. The passenger side interior rear tire blew, but fortunately I could drive very slowly using only the outside tire. The dealer and three tire shops could not handle the job, but the JSN located on Bee Ridge in Sarasota could. Manager Luke and Brian were exceptionally helpful in getting 4 new Michelin tires and the required extension stems. Tires were balanced, mounted, the spare checked and job completed in less time than promised. Luke & Brian exceeded my expectations and have earned a lifetime customer. I highly recommend JSN for any automotive need."

"Hands down the best customer service I’ve ever received. I called ahead Phil answered the phone and was able to get me in right away for an alignment and oil change. Once at the location phil continued to help with a big smile on his face! The ease of approving jobs and being notified when my truck was done is perfect and smooth. Amazing job Phil!!!"