Goodyear Auto Service

"I had my tires installed on my 2020 Silverado 2500 on Saturday, 2/17/24, and after I drove away I noticed they didn't program the tires to the correct position on the truck so I drove back and they fixed the problem. BUT....when I got on the highway, I noticed an intermittent vibration in the steering wheel as I drove. Since I live 45 minutes away, I didn't feel like driving back to have them look at it. I took it it to my local dealer this AM, and they found 3 out of 4 tires were out of balance, so I had my dealer fix the problem to the tune of $70 which is annoying but at least I know it's fixed right and no shimmy!"

"Ok place . Better to use this store than 601 north Bumby where they damage your good tires and are VERY DISHONEST and will not give accurate information to sell tires. After my bad experience with good year on Bumby I use store on Red bug lake rd. I bring company vehicle here and recently brought my maxima here for alignment. I purchased 3 years of alignment service. MISTAKE!!!!!!!! After I got car from alignment steering wheel was not horizontal as it should be. I figured I’d address it at next alignment but when I got second alignment several months later it was worse. I brought it to their attention and requested credit for what services I paid for but did not receive. Man behind the counter stated that because I already used it I was not able to receive credit and that I would need to bring the car in for them to look at it. The way I look at it is if you cannot get it right the first or second time, why would I bring in for a third time. they lost two customers one for my personal car and one for my company vehicle. Mechanics are are the all-time low, so they are most likely hiring anybody off the street where the customer has to suffer by getting secondhand service. Tires are good just everything else lacks. Good luck if you choose to use their services."

"They gave me a very expensive tire whose load index does not match my car. My car has 95V, the tire costs $88 and they gave me 95T which does not fit the car and costs $130, because they said they don't have any other Goodyear tires, Shop with Goodyear tires don't have tires!!! Additionally, they broke the screws when unscrewing the wheel and I had to pay $200 for it, where the screw itself cost $15 and the labor for one screw was $50, why didn't you inform me that the screws don't want to come out and can break, only after fact. I should sue you for this! You will get a lot of negative marks for this. I DO NOT RECOMMEND, they charge additional hidden costs."

"Went in for an oil change in the morning and Dylan, James, and Shane helped me out. They were able to identify an issue with the brake pads that I knew about from the dealership and fix that as well as an issue with the serpentine belt. They were both fast and very courteous and gave top notch customer service."

"I was skeptical about this place because of so many negative reviews but gave it a try. I was pleasantly surprised at the service and courtesy I've received from everyone especially James. They did my alignment diagnostic for free and explained everything I needed to know about it in order to make an educated decision of having it done or not. There was never a feeling of being pressured to purchase anything extra. I had all 4 tires replaced and came back another day for the alignment. Overall great service and techs were spot on. I would definitely come back again."