Boca Tire and Auto - Firestone

"I had a great experience bringing my car here. The mechanic evaluated the issue, pointed out the specific problem with the car up on the lift, gave me an honest assessment, and did not recommend unnecessary repairs."

"Got my tires changed twice at this place. Not only do you receive great service and quality of work but also complete honesty. Al and Scott are honest and upfront about the condition of your car and provide great insight to any issues or inner workings of the car. It’s hard to find honest mechanics within the car repair/maintenance industry but these guys are honest and mean completely well all of the time. They have the customers best interest in mind. I would totally recommend this place if you’re in the area or nearby for your car needs."

"I brought my car in for a simple tire rotation and balance. The man that helped me told me, in his opinion, I needed new tires and other minor work done, with an estimate of around $1,000. I told him I didn’t want all the extra work done, I simply wanted my tires rotated and balanced. He told me to take my car somewhere else. I made sure to confirm with him that he was refusing to perform the services I was asking for and was turning away business. He claimed “I never said I don’t want your business, but you should take your car somewhere else”. I was shocked at this. Makes me wonder if management is aware that they have an employee who’s turning away customers who disagree with his assessment. Guess I am taking my business and every referral I have in the future somewhere else, what a shame."

"I had a great experience with Boca Tire and Auto - Firestone. They installed the tires I bought for my car quickly and professionally. They also explained to me why I could not use the metal valve stems I brought in for them to install. They said that metal valve stems are not compatible with the aftermarket wheels in my car, and that using them cause a leak. I appreciated their honesty and expertise. The tire disposal price was also very reasonable, less than other places I have been to. The only thing to note is that this place is a private Firestone, not a corporate one, so they could not perform the lifetime alignment I had purchased with the corporate Firestones. This was not a big deal for me, but it might be something to keep in mind for other customers. Overall, I was very happy with the service and quality of work at Boca Tire and Auto - Firestone. I would highly recommend them to anyone looking for a reliable and affordable tire shop. Thank you!"

"Even though It was over 5:30 pm and people were starting to pack up, I appeared with low pressure on my tires desperate for help since 3 gas stations air machine were not working. One employee welcomed me and helped fill up my tires with a smile on his face, I even offered to tip after such help and I'll never forget when he said to me "I don't help for the money". Thank you immensely. And nice installations I might add."