Enterprise Car Sales

"Well I bought a car from Enterprise and my sales girl was great. But they need to have Ford reset keyless entry. I took car to Ford and Enterprise had no account with them. I took invoice back to the manager James who is to get a check to Ford he tells me ? Lets hope it happens? Enterprise on Pine Island Rd Cape Coral , FL and was treated rude by finance manger Clay and I asked for thier corporate phone number and this made him upset to the point that he asked me to leave or he would call the police on me just for asking for the corporate phone number, my guess he didn't want to give that to me because he knew I was going to put a complaint in. I wouldn't suggest buying a car from Enterprise on Pine Island Rd Cape Coral if you're going to be treated this way just for asking for a corporate phone number which they insisted on telling me they didn't have and they would not supply it to me. I had just bought the car two weeks prior from them now I'm doubting my whole experience and I guess I should have really shopped around more with different Avenues , the Sales girl was wonderful though her name was Dajah but beware of the other situations in there no one should ever be treated this way just asking for a corporate phone number. Also after bringing the 2020 Ford Fusion home inside the car where the back window is all of the carpeting is melted and you put your hand back there and it's nothing but black muck on your hand I never thought I had to check behind the back seats where the back window is to make sure the carpet was still intact but indeed it was melted and of course there's nothing they'll do about it so beware check your car top to bottom Inside and Out and Touch every part of the carpeting including in the back window. Also i can see no oil change was done on the car since Apirl . And was to be done . My mechanic who checked the car says that an oil change servicing was not done on the car Enterprise told me it was part of their inspection process but it does not show on the Carfax."

"Without a doubt the easiest process ever. There is a wide variety of cars, and no, they are not all previous rentals. Madison walked us through every single line of our contract making sure we understood each line. I would recommend the NE Pine Island location to everyone."

"Kudos to Kevin Smith, Gregory Didio and the entire team who made my experience a breeze. They walked me through everything and explained the whole process from start to finish. I have a great vehicle and definitely will recommend Enterprise to acquire your next vehicle."

"We were looking for specific 2020 Impala model. One was found that we liked and for a small fee they were able to bring it over to this side of Florida. Less money I would of spent on fuel and lost a day. We test drove it and decided to purchase the car. The local team cleaned it up, fueled it, and completed all the paperwork including tags. It was one of the Enterprise Certified Models which had a lot of maintance already done to it. Was one of the best car buying experiences I ever had. Thanks again to Kevin Smith and his team."

"I started looking online last weekend for a replacement/upgrade for my 2012 Chrysler 200. After looking on the Enterprise website on Sunday Kevin called me on Monday. We talked briefly so he could get an idea of what I was looking for. I was in the need of a good quality SUV for both personal and business use. Kevin called me back on Tuesday with several vehicles in mind. We got on the website and narrowed it down to a couple of vehicles. We made an appointment to meet on Thursday around 10am. When I arrived and walked in I was immediately greeted with a genuine, friendly greeting by another a finance gentleman named Jason. I told him I was looking for Kevin. Kevin came out and was extremely friendly and professional. He said that he had a 2020 Nissan Pathfinder that he thought would fit my needs and budget. After thoroughly looking the vehicle over inside and out he asked me if I wanted to take it for a ride. I explained that I liked the looks, but didn't want to drive it until we looked into the trade value and financing a little. I didn't want to get overly excited just to be shot down. Kevin brought Shane over for the evaluation of my car and to start crunching numbers. Kevin and I talked about a lot of different things, even the fact that we had both vacationed in Aruba this year. After evaluating my car the 2 of us stated discussing. Shane and Kevin worked with me all the way through the process, went above and beyond what a normal sales person would do and we got the deal done about 4:30pm. There was also a gentleman that worked there named Armando that was extremely friendly. During the entire process all 3 guys treated me like a friend or even a family member. They were never pushy like your typical car sales person. They always made sure that I felt confident and comfortable. I went to Enterprise because back in 2017 I helped my son get his 1st new car from an Enterprise Sales in Mobile, AL. & had the same kind of experience only not to the same level. I would HIGHLY recommend that if you need a new car that you go by this Enterprise dealership. You will NOT regret it. Finally, I want to thanks Kevin, Shane, and Armando for everything they did. I will definitely bring going back there again."