CVS

"Love this CVS! Staff is always so nice Jeanette is great and all of the staff have so much patience!"

"This CVS location is awful, and we just moved out here. I'm very upset and in pain. Called twice, and my doctors office inquired on why my medication is not being filled as directed. No answers. Just lies. Status says "in process" for over 2 weeks. I was told it would be ready by 5pm today (12/28), and it was not. I have fibromyalgia and bilateral sciatica, so I require these to keep my flares ups at bay. The techs are impatient and incompetent. I asked why my medication is still in process, she goes on to tell me what that medication does. I tell her I'm a nurse, and I'm well aware of refills, authorizations, etc. YET they continue to lie to you and say "your insurance....." Nope! Try to lie again. It's a 30 day supply!!! Basic math! 120 quantity of tablets taken twice daily equals A 30 DAY SUPPLY!!! Pull out your calculator if you have trouble comprehending. I will be making contact with corporate asap. This isn't right!!!"

"Enrolled for the text messages but I'm still receiving the calls on wrong time I'm getting sick and tired of their system...not recommending to any one walmart pharmacy is the best....especially cromwell cvs pharmacy peoples most of them are..not friendly at all......"

"Went to pick up a prescription asked me if I knew how much it was I did. I went to use a good RX coupon then proceeds to tell me. Oh no, you have to come back you’re not picking this up tonight because we’re closed. You’re not closed until the customer is taken care of. You shouldn’t reject a customer of their medication especially if they are in need of it. No one knows what’s going on with that person and to reject someone like that is unacceptable."

"I was profiled and discriminated against in this Cvs store. I had a Eucerin product to return and a guy in this Cvs store who claims to be the manager of the store said he will not accept my return. I asked him why and he said because he just does not want to as he doesn't think it is mine. I was surprised. I have my receipt which is very much within the return policy time frame. He did not even try or attempt to ring a return, he just said he would not do it and that I should take it back to the Cvs store I bought it from. It sounded odd to me because one can always return items bought from one Cvs to other Cvs stores. If that wasn't the case, it should have been stated on the receipt. This acclaimed manager(I say this because he was wearing a black hoodie sweater that does not reflect the Cvs dress code and an associatehad told me earlierthat there was no manager around that day) later said it is because the Eucerin product was not carried in that Cvs store, which was a lie. I found the same product on the store shelf of this Cvs store and I videod it. The acclaimed manager rudely walked out on me while still talking to him without accepting my return. This store deserves a zero star if there's provision for it."