United States Postal Service
1587 Norwich-New London Turnpike, Montville, CT 06382
Location & Phone number
1587 Norwich-New London Turnpike, Montville, CT 06382, United States
About the Business
The United States Postal Service (USPS) located at 1587 Norwich-New London Turnpike in Montville, Connecticut is a vital institution that provides essential postal services to the local community. As a government agency, the USPS serves as a reliable and efficient means of communication, delivering mail and packages to residents and businesses in the area. In addition to its role in facilitating communication, the USPS also offers financial services such as money orders and postage stamps. With its convenient location and dedicated staff, the USPS in Montville plays a crucial role in connecting the community and ensuring the smooth flow of mail and packages.
Photos
Hours open
Monday:
12:00 PM - 4:30 PM
Tuesday:
12:00 PM - 4:30 PM
Wednesday:
12:00 PM - 4:30 PM
Thursday:
12:00 PM - 4:30 PM
Friday:
12:00 PM - 4:30 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"One of thier couriers said they were not going to deliver my mail to my own address."
"I changed my mailing address in August and haven't received one piece of mail since then. They are ghetto , unprofessional, and have poor customer service skills. They should not be paid for something that they are incapable of doing. Fire them losers. I'm sick of it Montville sucks...."
"Send you everyone else mail but yours. Say they delivered my package but didn't. I called to resolve problem I never received a call back and now they wont answer"
"Called twice today about a misdelivered package. First woman who answered the phone was very rude, and provided no information other than what address it was delivered to. The second time I called, they said they would contact the carrier and get back to me but never did. One of the worst customer service calls I've ever made."
"There are two people at the counter here who have been entirely pleasant, kind, and patient with me. I don't typically go to the post office because I don't typically send much out besides letters, so usually I'm only coming in for stamps or returning orders that I've received. In the past, I've only ever shipped things out with a prepaid label (i.e. Amazon) or internationally. I've never had to produce my own label for anything, so of course I don't know how it works... When someone not prepared or is new to something, the kind, logical, and helpful thing to do would be to explain how it works to the person and help them through the process with a positive attitude. The folks at the counter here, however, just gave me this blank stare and annoyed, impatient attitude when I came up with my box. They said I need a label... Okay, I don't have my own label (now what?). "Do you want this priority label?" Okay sure (I don't know the difference in labels...). I leave my place in line and fill it out. Different person takes me after I wait another 5 minutes in line. "Oooh you want to ship priority! I saw you took the priority label! That's more expensive than if you had your own label." Okay so how do I do the cheaper option?? They hand me a scrap of paper and a pen. I hurriedly fill it out because the staring from the clerk is unnerving and the clerk tells me I need to come prepared next time. Thanks. I get that it's busy but this kind of attitude toward people who don't know better (or don't work in a post office!) makes folks not want to come back if they can avoid it."
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