Colorado Athletic Club DTC

"Nicer health club. Not top of line but offers a variety of well run classes. Only 4 lanes for pool with no evening availability due to swim team use."

"Poor communication with management and staff members. We canceled our membership early December but were apparently directed to the wrong person and received incorrect information regarding the cancellation policy. I inquired more than once to get clarification about this and received no response. I would highly recommended going down the street to Club Greenwood where it only costs $30 more a month for a couples membership. Their communication has been great and they have many more amenities. Club Greenwoods cancellation policy favors the customer and they have been incredibly responsive with any questions I have. *In regard to the response from the owner below: I’ve been inquiring to get clarification since the beginning of December…the club was open and running then. Totally support employees taking time off. I was not directed to contact someone else nor did the person I was emailing with have an away message on their email. When I sent in a general inquiry in the website today after not receiving a response, I got an email back quickly from the GM. I was told the person I originally spoke with “does not handle cancellations” and she was not sure why I was directed to him in the first place. Not my problem. The associate I spoke with initially never told me he didn’t handle cancellations. After asking, he told me we would not be charged again in January because we had cancelled. When I asked for further confirmation I could not get a response. I reached out more than twice after that. There is absolutely no reason I shouldn’t have gotten a response or a reason why it took this long to get a response. That is an excuse. Overall bad customer service and today was directed to contact someone else outside of the club to solve the dispute rather than someone from CAC DTC helping:"

"We joined CAC- DTC about a month ago and we absolutely love it. The indoor pool is awesome! Also, I think they have a great selection of weight machines compared to other gyms I've been to in the past. Lastly, the customer service is top-notch. Highly recommend!!"

"Newly renovated atlas arena, brand new executive workspace, and awesome members! Included in membership: Unlimited studio fitness / cycling / yoga (including hot and fire) classes (schedules attached), cardio, weights, function training floor, brand-new 5,200 sq. ft. Atlas Arena (turf, tires, sleds, platforms, BoxMasters, airdyne bikes, kettlebells, etc.), indoor lap swimming pool, whirlpool, dry-sauna, eucalyptus steam room, full amenity locker room (including towel service), invites to all Club parties/events, etc."